Erro Ezcap320b Gamedock Ultra 4k

[dvjmusic]

The capture panel appears in the source, but when I enable the card it doesn't work. In other capture software this card works. I would like to know if there is a solution for this capture card to work in resolume. I use the newest version of resolume. The Gamedock Ultra 4k card has no installation drive.

[Zoltán]

Probably an unsupported capture format.
Could you please send us the Resolume log file via the feedback tab in preferences?
Thanks!

[dvjmusic]

[2023-09-17T22:03:15.738-03:00] INFO: Setting composition high quality to: false
[2023-09-17T22:03:15.739-03:00] INFO: Default color format is now: RGBA8
[2023-09-17T22:03:15.741-03:00] INFO: New Composition took: 1.03170 seconds
[2023-09-17T22:03:23.383-03:00] ERROR: Failed initializing DS capture device. Could not connect video source with sample grabber.
[2023-09-17T22:03:23.383-03:00] ERROR: PinInfo: Capturar
[2023-09-17T22:03:23.384-03:00] ERROR: Output pin media: 3840x2160@30 NV12
[2023-09-17T22:03:23.384-03:00] INFO: Failed to open input for unique id: DirectShow_\\?\usb#vid_32ed&pid_3201&mi_00#6&37ee7830&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global_ezcap GAMEDOCK ULTRA.

[Zoltán]

Thanks, and you have Resolume allowed in the OS privacy settings to access capture devices, right?

[dvjmusic]

yes
windows 11

[Zoltán]

Thanks, we'll see what we can do.

[dvjmusic]

To this day I am unable to use the 4k capture card. Several resolution updates and nothing works.