Advanced Output Settings Crash

[Zoltán]

Got the log, thanks!
Could you try a newer, or a few versions older nvidia driver?

[SheafSt]

Cool, yeah we're on the latest drivers, ill work out how to roll them back, n see what happens.

[SheafSt]

So before i rolled back the drivers I decided to reinstall the latest ones one more time - and now its working. dunno if Nvidia had any sneaky little bug fix in there poss? But yeah behaving ok just now. Ill keep monitoring it as I don't really trust it yet, not for a big show - but fortunately (unfortunately) we're not gonna be doing any of those for a while here in the UK!

[Zoltán]

hmmm interesting.
At least it works now

[CRamiro Hernandez]

Hello Im Cesar Ramiro from Mexico , have the same problem my resolume arena do a unexpected closure when I assign the displays on advanced output I tried with resintall the latest drivers to my RTX 2070 SUPER and the problem continues ,I tried the same things that SheafSt and persist the problem How can I do ?


Thanks Best Regards

[Zoltán]

Could you please use the crash reporter dialog that pops up after the crash to submit a crash report?
That way we get lot more detailed information about what went wrong exactly.
Don't forget to fill out your email address, so we know it came from you

Could you also check if the windows event log has entries at the time of the crash?
Maybe those also show something relevant.

[CRamiro Hernandez]

Ok thanks actually already send Resolume Log file by feedback and I don't receive AND answer
This Is my email c.hernandez.icued@gmail.com
Thanks Best regards

[Zoltán]

I see, we are already in contact with you in email about this.

[Vyacheslav]

Hello guys!

I also had this problem. After reading your discussion, I followed your tips to roll back the video driver. But the problem remained. I noticed that when changing the video driver in OS, Arena at startup asks the question "Apply specific setting for NVIDIA" (Apparently this applies to the Arena interface). If you answer "Apply," the problem remains. If you answer Ignore, the problem disappears. He also noted that this "crash" is not associated only with the video outputs. For example, if you open Arena preferences or any windows, the same "Crash" occurs.

Thank's!

[Zoltán]

Do you have Adobe creative cloud installed on this machine?