Resolume Forum

Hi guys,

I am facing huge problems while I try to open and execute SMPTE content on Windows 8.
First, when I open the resolume it takes a fair time to set all the things up, about 2 or 3 minutes.
Second, after the program running the smpte all ok, I cant even click to preview a video, when I do, the program stops responding for a little while, 3 to 4 minutes and I have to wait.
Third, when I play a certain video which is attached to a smpte, the program also stops working for a while and I can't do nothing. I tried updating the Arena for 4.1.8 and using an older version the arena 4.1.6 and unfortunately nothing has changed.
Note that I have tested the same program in 5 different machines, I use 2 MBP 2012, 1 MBP 2011 with a dedicated graphic card and 2 Windows 7 with a GTX770, Intel Core i7 2600k and 16GB RAM and everything went well, I just got this problem on a Windows 8 machine.

The PC I am using for this is a gamer laptop, an ASUS ROG G750JW, with 16 GB ram, GTX 770M and 4th gen core i7 4700 HQ.

Thanks for the attention,
Renan

welcome to the world of Windows 8 incompatibility

Anyway Ive just tried running SMTPE on G750JH on one video and faced no problem. But it for sure depends on the particular composition and settings. Are you on Windows 8 or 8.1 ?

I didn't know Windows 8 had such incompatibility problem
I can run all other videos and suddenly and randomly stops for several minutes.

I am using Windows 8 which came with the Laptop. Do you recommend me installing Windows 7 Ultimate?

The long startup time suggests this is more of an issue with very large decks or a large number of comps.

How many compositions do you have in your comp folder, and how many clips do you have in your first deck?

I have only this comp in my comp folder and the first deck has 68 layers with 1 video in each layer. Also, this problem only occured on the Windows 8, because I have used the same comp in different computers and everything went pretty well.

Hmmm. 68 layers is quite a lot. Do you get the same problems if you do a test with just the basic 3 layers?

Is there another way to play SMPTE content automatically without using to many layers? Because I am using for a huge gig and the artist likes to mix musics, so I have programmed 40 videos, for 40 songs, so, to do this I had to create one layer per each video, put them all in column 1 and then activate this column.

I did tried with only 3 layers and the same problem, the program does not runs smoothly as in my MBP(which is a lot simpler than this one). In my MBP runs all the 68 layers well smooth as for my desktop though.

Well, if the problem persists with 3 layers as well, something else is going wrong.

Could you contact us at mail@resolume.com with clear steps on how to reproduce your issue?