Registration Serial Number ( Need Help ASAP )

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tribemotion
Posts: 5
Joined: Thu Aug 01, 2013 07:57

Registration Serial Number ( Need Help ASAP )

Post by tribemotion »

hi, my serial number is often used. I use it on one laptop, because several times a laptop has been damaged it is necessary to reinstall. my problem after installing the latest update I can't register. can anyone help me? because tomorrow I have an event. thank you
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He2neg
Posts: 945
Joined: Fri Nov 22, 2013 21:34
Location: Berlin, Germany

Re: Registration Serial Number ( Need Help ASAP )

Post by He2neg »

you should find your licenc inside your Account on this page here....

http://resolume.com/shop/account.php

There you can deregister your software and free it this way.

If you dont find it there then hurry and drop a mail to resolume.
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tribemotion
Posts: 5
Joined: Thu Aug 01, 2013 07:57

Re: Registration Serial Number ( Need Help ASAP )

Post by tribemotion »

He2neg wrote: Fri Sep 28, 2018 16:26 you should find your licenc inside your Account on this page here....

http://resolume.com/shop/account.php

There you can deregister your software and free it this way.

If you dont find it there then hurry and drop a mail to resolume.

I bought this series through the resolume distributor in Jakarta Indonesia. so I don't have a resolume account

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Oaktown
Resolume honorary member
Posts: 2837
Joined: Tue May 08, 2012 15:19
Location: Oakland, CA

Re: Registration Serial Number ( Need Help ASAP )

Post by Oaktown »

tribemotion wrote: Fri Sep 28, 2018 16:44I bought this series through the resolume distributor in Jakarta Indonesia. so I don't have a resolume account
Then you should contact them directly to transfer the purchase to your own account.

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Arvol
Posts: 2893
Joined: Thu Jun 18, 2015 17:36
Location: Oklahoma, USA

Re: Registration Serial Number ( Need Help ASAP )

Post by Arvol »

tribemotion wrote: Fri Sep 28, 2018 16:44
He2neg wrote: Fri Sep 28, 2018 16:26 you should find your licenc inside your Account on this page here....

http://resolume.com/shop/account.php

There you can deregister your software and free it this way.

If you dont find it there then hurry and drop a mail to resolume.

I bought this series through the resolume distributor in Jakarta Indonesia. so I don't have a resolume account
Why wouldn't you buy it directly from Resolume?

Empyfree
Posts: 295
Joined: Thu Mar 20, 2014 23:36

Re: Registration Serial Number ( Need Help ASAP )

Post by Empyfree »

Arvol wrote: Sat Sep 29, 2018 00:37
tribemotion wrote: Fri Sep 28, 2018 16:44
He2neg wrote: Fri Sep 28, 2018 16:26 you should find your licenc inside your Account on this page here....

http://resolume.com/shop/account.php

There you can deregister your software and free it this way.

If you dont find it there then hurry and drop a mail to resolume.

I bought this series through the resolume distributor in Jakarta Indonesia. so I don't have a resolume account
Why wouldn't you buy it directly from Resolume?
That was my first thought, then I looked at the reseller page, there’s loads! Some people must like buying a pre configured system.

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cosmowe
Posts: 1623
Joined: Fri Mar 25, 2011 10:27
Location: cologne // germany

Re: Registration Serial Number ( Need Help ASAP )

Post by cosmowe »

Hey Tribemotion,
just contact the resolume support via mail@resolume.com they will help you - I already had a similar situation....If there is nothing spooky with your registered license it shouldn't be a problem.

Best wishes!
cosmowe
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