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Arena 6 become not repsonding after 2 hours

Posted: Thu Dec 05, 2019 12:02
by derekbb123
Dear sir,

my Arena 6 become not responding after 2 hours.
After quit the software by task manager, and restart arena, everything become ok again.

But I need Arena connect 5 TVs to have some display events, impossible to do the quit and restart every 2 hours.


display card: AMD H6570


Thanks,
Derek

Re: Arena 6 become not repsonding after 2 hours

Posted: Thu Dec 05, 2019 12:15
by Zoltán
Which Resolume 6.x.x version are you using?

How do you plan to connect 5 displays to a AMD H6570?

Re: Arena 6 become not repsonding after 2 hours

Posted: Fri Dec 06, 2019 02:47
by derekbb123
I have tried to upgrade the Arena to 7.0.5, problem still exist.

My final target is connected to 5 display.
But actually I am now just connecting 1 monitor and 1 TV.
Still not responding after around 2 hours.

Thank you.

Re: Arena 6 become not repsonding after 2 hours

Posted: Fri Dec 06, 2019 09:36
by Zoltán
Could you please send us the Resolume log file via the feedback tab in preferences?
Thanks!

Re: Arena 6 become not repsonding after 2 hours

Posted: Mon Dec 09, 2019 04:33
by derekbb123
Sent. Thanks.

Re: Arena 6 become not repsonding after 2 hours

Posted: Mon Dec 09, 2019 15:16
by Zoltán
Thanks,
Looks like Resolume is using the Intel(R) HD Graphics 4000. This doesn't meet the minimum system requirements. https://resolume.com/software/specs

Do you have Resolume assigned to your dedicated GPU and have your primary windows display connected to the Dedicated GPU?