Arena 6 become not repsonding after 2 hours

derekbb123 · Post by **derekbb123** » Thu Dec 05, 2019 12:02

Dear sir,

my Arena 6 become not responding after 2 hours.
After quit the software by task manager, and restart arena, everything become ok again.

But I need Arena connect 5 TVs to have some display events, impossible to do the quit and restart every 2 hours.

display card: AMD H6570

Thanks,
Derek

Post by **Zoltán** » Thu Dec 05, 2019 12:15

Which Resolume 6.x.x version are you using?

How do you plan to connect 5 displays to a AMD H6570?

derekbb123 · Post by **derekbb123** » Fri Dec 06, 2019 02:47

I have tried to upgrade the Arena to 7.0.5, problem still exist.

My final target is connected to 5 display.
But actually I am now just connecting 1 monitor and 1 TV.
Still not responding after around 2 hours.

Thank you.

Post by **Zoltán** » Fri Dec 06, 2019 09:36

Could you please send us the Resolume log file via the feedback tab in preferences?
Thanks!

derekbb123 · Post by **derekbb123** » Mon Dec 09, 2019 04:33

Sent. Thanks.

Post by **Zoltán** » Mon Dec 09, 2019 15:16

Thanks,
Looks like Resolume is using the Intel(R) HD Graphics 4000. This doesn't meet the minimum system requirements. https://resolume.com/software/specs

Do you have Resolume assigned to your dedicated GPU and have your primary windows display connected to the Dedicated GPU?

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Arena 6 become not repsonding after 2 hours

Arena 6 become not repsonding after 2 hours

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Re: Arena 6 become not repsonding after 2 hours

Re: Arena 6 become not repsonding after 2 hours

Re: Arena 6 become not repsonding after 2 hours