Page 1 of 1

Wire freezes when i try to use Display 2

Posted: Tue Nov 30, 2021 18:06
by chaussette
Hello, when i try to use Display 2 as an output, Wire freezes.

I'm using a Dell G7 7700 with a Samsung C27F390 Monitor.

Thanks in advance for your help :D

Re: Wire freezes when i try to use Display 2

Posted: Wed Dec 01, 2021 09:48
by Zoltán
Are you using a docking station for the external display?

Re: Wire freezes when i try to use Display 2

Posted: Fri Dec 03, 2021 10:40
by chaussette
I don't think so, the monitor is just connected to my laptop by HDMI.

I found a "fix" by setting my monitor as display 1 and moving my Wire windows to the second display but the problem is not really fixed in the end.

Re: Wire freezes when i try to use Display 2

Posted: Fri Dec 03, 2021 15:07
by Zoltán
Interesting.
Could you please send us the Wire log file via the feedback tab in preferences, once with the main display set to the built in, and then with it set to the external monitor?
Thanks!

Re: Wire freezes when i try to use Display 2

Posted: Sun Dec 05, 2021 00:10
by chaussette
Nevermind ! I found Nahimic in my msconfig services (i had absolutely no idea it was on my computer), i deactivated it and now i can display on my second monitor :D

Thanks for your help anyway