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Output gets stuck, everywhere except Advanced Output

Posted: Tue Aug 01, 2023 15:09
by DeadUnit
Hey peeps

Anyone else encountered this?

phpBB [video]


Weird issue where the video output freezes, the preview monitors freeze or black out, but the videos are still playing inside “Advanced output”

Had it happen on Grigori’s pc at a gig on the weekend, I just had it happen now on a project with only clip loaded while at home - I was able to get a video of it

Restarting resolume fixed it for the rest of the night for us, but, certainly not ideal

I’m wondering if it’s bug in the current version?

Re: Output gets stuck, everywhere except Advanced Output

Posted: Tue Aug 01, 2023 15:18
by DeadUnit
Frame rate is also sh:t and Resolume is prone to crashing

I'll try backdate to an older version

Re: Output gets stuck, everywhere except Advanced Output

Posted: Tue Aug 01, 2023 16:26
by Arvol
What version is this and what is your PC specs? Did you send a log report into the guys?

Re: Output gets stuck, everywhere except Advanced Output

Posted: Wed Aug 02, 2023 08:46
by DeadUnit
Arvol wrote: Tue Aug 01, 2023 16:26 What version is this and what is your PC specs? Did you send a log report into the guys?
Desktop PC is:
RTX2070 super
Ryzen 7 3800X 8-core processor
Asrock x570 Taichi x570 motherboard
32gb ram
windows 10 pro
tacichi

I sent a crash report when it crashed
didn't when the output froze

I don't know what Grigori/vdmo's PC specs are

Re: Output gets stuck, everywhere except Advanced Output

Posted: Wed Aug 02, 2023 10:26
by Zoltán
Could you please send us the Resolume log file via the feedback tab in preferences, along with your serial number?
Thanks!

Re: Output gets stuck, everywhere except Advanced Output

Posted: Wed Aug 09, 2023 02:32
by DeadUnit
Zoltán wrote: Wed Aug 02, 2023 10:26 Could you please send us the Resolume log file via the feedback tab in preferences, along with your serial number?
Thanks!
Sweet, just sent that through now

Re: Output gets stuck, everywhere except Advanced Output

Posted: Wed Aug 09, 2023 08:44
by Zoltán
Thanks, found it,
What method are you using for moving your documents folder to the D: drive?

Do you maybe have your mnitor connected to the motherboard output?