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Output gets stuck, everywhere except Advanced Output
Posted: Tue Aug 01, 2023 15:09
by DeadUnit
Hey peeps
Anyone else encountered this?
Weird issue where the video output freezes, the preview monitors freeze or black out, but the videos are still playing inside “Advanced output”
Had it happen on Grigori’s pc at a gig on the weekend, I just had it happen now on a project with only clip loaded while at home - I was able to get a video of it
Restarting resolume fixed it for the rest of the night for us, but, certainly not ideal
I’m wondering if it’s bug in the current version?
Re: Output gets stuck, everywhere except Advanced Output
Posted: Tue Aug 01, 2023 15:18
by DeadUnit
Frame rate is also sh:t and Resolume is prone to crashing
I'll try backdate to an older version
Re: Output gets stuck, everywhere except Advanced Output
Posted: Tue Aug 01, 2023 16:26
by Arvol
What version is this and what is your PC specs? Did you send a log report into the guys?
Re: Output gets stuck, everywhere except Advanced Output
Posted: Wed Aug 02, 2023 08:46
by DeadUnit
Arvol wrote: Tue Aug 01, 2023 16:26
What version is this and what is your PC specs? Did you send a log report into the guys?
Desktop PC is:
RTX2070 super
Ryzen 7 3800X 8-core processor
Asrock x570 Taichi x570 motherboard
32gb ram
windows 10 pro
tacichi
I sent a crash report when it crashed
didn't when the output froze
I don't know what Grigori/vdmo's PC specs are
Re: Output gets stuck, everywhere except Advanced Output
Posted: Wed Aug 02, 2023 10:26
by Zoltán
Could you please send us the Resolume log file via the feedback tab in preferences, along with your serial number?
Thanks!
Re: Output gets stuck, everywhere except Advanced Output
Posted: Wed Aug 09, 2023 02:32
by DeadUnit
Zoltán wrote: Wed Aug 02, 2023 10:26
Could you please send us the Resolume log file via the feedback tab in preferences, along with your serial number?
Thanks!
Sweet, just sent that through now
Re: Output gets stuck, everywhere except Advanced Output
Posted: Wed Aug 09, 2023 08:44
by Zoltán
Thanks, found it,
What method are you using for moving your documents folder to the D: drive?
Do you maybe have your mnitor connected to the motherboard output?