Output gets stuck, everywhere except Advanced Output

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DeadUnit
Posts: 5
Joined: Sun Apr 29, 2018 12:36
Location: Melbourne Australia

Output gets stuck, everywhere except Advanced Output

Post by DeadUnit »

Hey peeps

Anyone else encountered this?

phpBB [video]


Weird issue where the video output freezes, the preview monitors freeze or black out, but the videos are still playing inside “Advanced output”

Had it happen on Grigori’s pc at a gig on the weekend, I just had it happen now on a project with only clip loaded while at home - I was able to get a video of it

Restarting resolume fixed it for the rest of the night for us, but, certainly not ideal

I’m wondering if it’s bug in the current version?

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DeadUnit
Posts: 5
Joined: Sun Apr 29, 2018 12:36
Location: Melbourne Australia

Re: Output gets stuck, everywhere except Advanced Output

Post by DeadUnit »

Frame rate is also sh:t and Resolume is prone to crashing

I'll try backdate to an older version

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Arvol
Posts: 2893
Joined: Thu Jun 18, 2015 17:36
Location: Oklahoma, USA

Re: Output gets stuck, everywhere except Advanced Output

Post by Arvol »

What version is this and what is your PC specs? Did you send a log report into the guys?

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DeadUnit
Posts: 5
Joined: Sun Apr 29, 2018 12:36
Location: Melbourne Australia

Re: Output gets stuck, everywhere except Advanced Output

Post by DeadUnit »

Arvol wrote: Tue Aug 01, 2023 16:26 What version is this and what is your PC specs? Did you send a log report into the guys?
Desktop PC is:
RTX2070 super
Ryzen 7 3800X 8-core processor
Asrock x570 Taichi x570 motherboard
32gb ram
windows 10 pro
tacichi

I sent a crash report when it crashed
didn't when the output froze

I don't know what Grigori/vdmo's PC specs are
Last edited by DeadUnit on Wed Aug 09, 2023 02:25, edited 1 time in total.

Zoltán
Team Resolume
Posts: 7538
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Output gets stuck, everywhere except Advanced Output

Post by Zoltán »

Could you please send us the Resolume log file via the feedback tab in preferences, along with your serial number?
Thanks!
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

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DeadUnit
Posts: 5
Joined: Sun Apr 29, 2018 12:36
Location: Melbourne Australia

Re: Output gets stuck, everywhere except Advanced Output

Post by DeadUnit »

Zoltán wrote: Wed Aug 02, 2023 10:26 Could you please send us the Resolume log file via the feedback tab in preferences, along with your serial number?
Thanks!
Sweet, just sent that through now

Zoltán
Team Resolume
Posts: 7538
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Output gets stuck, everywhere except Advanced Output

Post by Zoltán »

Thanks, found it,
What method are you using for moving your documents folder to the D: drive?

Do you maybe have your mnitor connected to the motherboard output?
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

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