Seek help and understand why this issue is occurring.

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NathanBuck
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Joined: Mon Jun 12, 2023 06:30

Seek help and understand why this issue is occurring.

Post by NathanBuck »

I currently have a MacBook Pro M1 with 14-inch display and 32 GB of RAM. Unfortunately, I'm facing the same issue with Resolume on all the Macs I've used in the past, regardless of the version. I'm currently using version 6, but I'm considering upgrading to version 7. However, this issue is holding me back. Whenever I attempt to use the "Draw" option, whether it's with polygons or masks, Resolume crashes. While I've managed to work around this problem by avoiding styles that require drawing, there are instances where I do need to use them. So, I've finally decided to seek help and understand why this issue is occurring.

Zoltán
Team Resolume
Posts: 7537
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Seek help and understand why this issue is occurring.

Post by Zoltán »

Could you please use the crash reporter dialog that pops up after the crash to submit a crash report?
That way we get lot more detailed information about what went wrong exactly.
Don't forget to fill out your email address, so we know it came from you ;)

https://resolume.com/support/en/reporti ... rt-a-crash

Thanks!
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

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