Update etiquette?

[atlibolla]

Hey,
the update window I've been ignoring for months popped up when I launched Arena today and I was like "well I might as well update". There was no mention of my update subscription having expired so once the update was finished I was greeted with the Arena watermark and the robotic voice overlay.

Panicked, I went to settings and saw, post-update, that I wasn't entitled to an update. Fine. I was told I could revert to 7.7 but I was running 7.14 before.

Now this just happened earlier and I haven't yet run into any problems running 7.7 but I still feel pretty annoyed that I was downgraded for having installed an update on Arena's own suggestion, with no prior warning. Is this how the system is meant to work?

[Christoph]

Can you contact us with your license key on mail@resolume.com so we can check out what is going wrong here?

[Zoltán]

Your license allows versions up till 7.7
You had 7.4.1 installed before on your Kraftbuch-IV

In the latest versions, Resolume has a checkbox for disabling automatic update checks, so accidental updates don't happen.

[atlibolla]

Oh my God, I'm so sorry - you're right, I just mixed up the numbers: 7.4.1 > 7.14

Sorry to have wasted your time!

A.

[Zoltán]

No worries, happens to me sometimes too