Page 1 of 1

crash when removing effects

Posted: Sat Apr 10, 2010 13:28
by macrosoft
Hi

Avenue works fine, except when i want to remove some effects, such Pink, BrightLines among others.

Avenue CRASHES .

Does it happen to anyone?!

any suggestions

Thx !!!

Version: Avenue 3.1.3 (i had the same problem with version 3.0)
Files encoded: DVX - some of them with audio included

Laptop HP: dv7-2070ef
Vista sp1 (32bits)
IntelCore2 Quad@2.00GHz
Ram:4G
ATI Radeon HD 4650

Re: crash when removing effects

Posted: Mon Apr 12, 2010 09:16
by Joris
Hey Macrosoft.

Thanks for the crash report. Could you send an email to support[at]resolume[dot]com, with the logfile that Avenue creates on your computer (C:/Documents and Settings/[username]/Application Data/Resolume/Resolume Avenue 3 log.txt)?

Hopefully that will show us what is going wrong!

Joris