Resolume crash with swf

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vizzie
Posts: 7
Joined: Wed Oct 28, 2009 03:47

Resolume crash with swf

Post by vizzie »

I too am getting some crashing that could be related to Flash. I'm just using it for simple animations, but as I switch back and forth between a few composition tabs, eventually I get a crash.

I'm not 100% sure it's the flash doing this, but it wasn't crashing before I started messing with Flash animations.

Joris
Posts: 5186
Joined: Fri May 22, 2009 11:38

Re: Resolume crash with swf

Post by Joris »

Hey Vizzie

If you are experiencing a lot of these crashes, and they are repeatable (ie there is a specific sequence of events that causes this crash), you could help us a lot by

1. sending the log file that Avenue creates on your computer
MAC: /Users/[username]/Library/Logs/Resolume Avenue 3 log.txt
PC: C:/Documents and Settings/[username]/Application Data/Resolume/Resolume Avenue 3 log.txt

2. sending a step by step walk through of the things you're doing to get the crash to occur.

3. the composition file and the .swfs you're using.

That way we can usually very quickly narrow down the problem, and solve it for you and all other users that may be experiencing this issue.

You can always reach us at support[at]resolume[dot]com.

Joris

(I took the liberty of creating a new topic for your question, since the one you posted in had to do with a very specific part of Flash implementation.)

vizzie
Posts: 7
Joined: Wed Oct 28, 2009 03:47

Re: Resolume crash with swf

Post by vizzie »

Thank you much! I have just sent you an email with all the info you requested.

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