Arena 5 stopped working

[GUNDUDE500]

Hello,
I'm new to arena so i don't know much.
i hooked up my laptop to a sony 4k TV and when in resolume arena 5 i select output "display 2", it just loads forever and if i click somewhere it says "not responding"....
Is it something with the TV because when i select output "display 1" (my laptop screen) it works just fine...

OS : windows 10
Connection : HDMI
TV resolution set to 1920x1080

Thank you

[Oaktown]

Are you able to use the TV as a 2nd monitor if you don't use Resolume?
Is your laptop Mac or PC?
When you go to the display settings is your TV set to 3840x2160?
What kind of connection/cable are you using between your laptop and the 4K TV?

[GUNDUDE500]

Are you able to use the TV as a 2nd monitor if you don't use Resolume?
Is your laptop Mac or PC?
When you go to the display settings is your TV set to 3840x2160?
What kind of connection/cable are you using between your laptop and the 4K TV?

Yes, i am able to use the TV as a second monitor if i'm not using resolume. The laptop is running windows 10. Display setting for the TV is set to 1080p. Connection : HDMI cable

[Joris]

What brand is your laptop?

[GUNDUDE500]

What brand is your laptop?

MSI (gs60 6qe)
_______________
- core i7 6700hq
- nvidia gtx970m
- 16gb RAM

[lightbx]

My thoughts here are to make sure scaling is turned off for all displays in Control Panel, and to disable Windows Aero too.

[Joris]

Ahhhh. MSI....

Disable Nahimic and you'll be fine.

viewtopic.php?f=12&t=12670&p=51895&hilit=Nahimic#p51895

[GUNDUDE500]

Ahhhh. MSI....

Disable Nahimic and you'll be fine.

viewtopic.php?f=12&t=12670&p=51895&hilit=Nahimic#p51895

Thank you so much !!