4k advanced output reading 1080

[cvanhoose]

UPDATE:
Unable to replicate issue at this time. Running as expected.

I noticed that my Christie monitor is reading 3840x2160 as the resolution feeding from Arena5, but my advanced output is showing 1920x1080.
Comp is set to 3840x2160

Is this just an error in the info on the advanced output. I rendered out a 4k image and video and both playback at the correct resolution.

[Oaktown]

Take a look at this post and adjust accordingly to check with the built-in test card.

[Joris]

Just make sure your Windows desktop scaling is set to 100%.

[cvanhoose]

scaling is set to 100%
I am using Nvidia GTX 970 card
Windows reports the resolution is 3840x2160 as well as the monitors input info. Arena5 shows 1920x1080.

[Joris]

Hmm. That's odd. To be honest, I was kind of surprised to hear an experienced user like you would forget to set the scaling

Can we schedule a Teamviewer session so we can take a look firsthand?

[cvanhoose]

Hmm. That's odd. To be honest, I was kind of surprised to hear an experienced user like you would forget to set the scaling

Can we schedule a Teamviewer session so we can take a look firsthand?

Oh Joris, I have always had the scaling to 100%

Fortunately, I think, upon booting this morning, I am unable to replicate my issue. My info reading in the advanced output window is back to 3840x2160.
No configurations have changed with the setup, I did try multiple reboots yesterday.

I use R5 in conjunction with TouchDesigner, just as this morning and yesterday. Maybe they were conflicting.
Stand down!

Thanks for the offer, I will still attempt to try and replicate what I was experiencing yesterday to try and avoid it in the future.
Thank you for the support.