HELP! Transport settings are not saving. Preferences window not accessible.

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loudbeats
Posts: 1
Joined: Fri Jan 13, 2017 22:12

HELP! Transport settings are not saving. Preferences window not accessible.

Post by loudbeats »

I purchased Resolume yesterday, went to work copying video samples (I had converted to DXV codec) and mapping them to be triggered by a midi controller (drum pad). I was having a lot of fun, saved my composition, closed Resolume, and upon reopening my composition discovered that most of my start and stop transport settings had not saved but instead reverted back to the very beginning of the video clip. All my work was lost. Also, when i select preferences, I am only able to access the "feedback", "defaults", and "registration" windows but when I click on "general", "audio", "video", "midi", or "osc" it does not go to those windows, nothing happens (sometimes I have been able to access those windows but most of the time not). I am using a new Macbook Pro running OSX 10.11.5 (el capitan). I tried deleting and re-installing the software but it did not help.
I have a show in 12 days and am trying to get my set together!!! Please help! Thanks

Joris
Posts: 5186
Joined: Fri May 22, 2009 11:38

Re: HELP! Transport settings are not saving. Preferences window not accessible.

Post by Joris »

Could you contact us directly at mail@resolume.com? Please and thank you!

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