R6 Failing to start / failing to load comp

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dhiemer
Posts: 3
Joined: Sun Oct 22, 2017 23:00

R6 Failing to start / failing to load comp

Post by dhiemer »

Hello,

I am running into an issue that I need assistance with to troubleshoot. I am currently on R6B3. I have attached my resolume log. I see two errors in that log but cannot determine if they are the issue or not. Currently I am able to delete my Resolume 6 folder from my profile and when a new one is created resolume will start however once I try to load comp the software hangs. I have rebuilt this composition and with the same results. Can someone please advise me on how to troubleshoot this further? I have reinstalled,rebooted 1000's of times, tried running as admin. Im really at a loss here. Is there anyway for me to analyze the dump file for hints? Any help would be appreciated
Attachments
Resolume Arena 6 log.zip
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Zoltán
Team Resolume
Posts: 7600
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: R6 Failing to start / failing to load comp

Post by Zoltán »

You can create a process sample with the Activity monitor, select Resolume process (Arena or Avenue).
click on the 'i' button in the header, and in the dialog click on the Sample button.
You get a process sample this way, please save and attach it here (zipped) together with your whole Resolume folder from Documents folder, so we can try to recreate this with your settings.
Thanks!
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

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