advanced output, wrong resolution

[krhodes]

Running resolume 6.0.1 on a custom built machine. Going display port into a novastar 4k. Resolume see's the output as 3840x2160, however when I select it in advanced output it says its a 1280x720 output. This is causing some crappy looking visuals. I changed output to another 4k (LG 4K monitor) and when selecting it under advanced output it keeps it at 3840x2160. Not sure how to fix this. Thoughts???

[krhodes]

well I might have found my own answer - I am pretty sure that windows is "scaling" the output (like when you can make the os scale the windows larger) and I think that may be affecting it. Unfortunately my show site is dark until thursday due to a conflict of events but I am hoping that is it!

[mfo]

Same here. These values are always somewhat fantastic and don't show the real output's resolution.

[Arvol]

yup. check your windows AND nvidia scaling properties (if the later applies)

[drazkers]

well I might have found my own answer - I am pretty sure that windows is "scaling" the output (like when you can make the os scale the windows larger) and I think that may be affecting it. Unfortunately my show site is dark until thursday due to a conflict of events but I am hoping that is it!

This is 100% the issue and catches people when they upgrade from windows 7 to 10. ALOT(Me included!). Its a windows thing and something resolume can't really bypass.