All Videos doesn't work

Post your questions here and we'll all try to help.
Post Reply
Andrew#
Posts: 3
Joined: Sat Dec 22, 2018 13:04

All Videos doesn't work

Post by Andrew# »

Hallo,
i have a licens for Avenue 3 and instal 3.3.3 on a new Mac. Now I can not play all my videos.
Has anyone an idea?
Greets, Andrew
Attachments
Bildschirmfoto 2018-12-22 um 12.57.53.png

Zoltán
Team Resolume
Posts: 7601
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: All Videos doesn't work

Post by Zoltán »

Avi-s are not supported on Mac.
Are you switching from a PC?
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

Andrew#
Posts: 3
Joined: Sat Dec 22, 2018 13:04

Re: All Videos doesn't work

Post by Andrew# »

No, from another Mac.
The sam with .mov
All videos are playing in QuickTime Player
Attachments
Bildschirmfoto 2018-12-22 um 18.28.31.png

Zoltán
Team Resolume
Posts: 7601
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: All Videos doesn't work

Post by Zoltán »

Which OSX version are you using?
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

Andrew#
Posts: 3
Joined: Sat Dec 22, 2018 13:04

Re: All Videos doesn't work

Post by Andrew# »

10.14.2
Attachments
Bildschirmfoto 2018-12-23 um 00.04.36.png

User avatar
He2neg
Posts: 947
Joined: Fri Nov 22, 2013 21:34
Location: Berlin, Germany

Re: All Videos doesn't work

Post by He2neg »

Can this be the stuff with quicktime installed in the default place?
Laptop: XMG P507 // Intel i7-5500 / GTX-1060 / 1tb SSD / 32gb RAM // Lemur / BirdDog Studio NDI
~self employed AV technician / Schu.VT|a|posteo.de~
~Berlin~

Zoltán
Team Resolume
Posts: 7601
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: All Videos doesn't work

Post by Zoltán »

It seems something changed with Mojave.
I see the same on my mojave machine, with Avenue 3.
What I can recommend at this point would be to use an earlier OSX version with Avenue 3. Though the avi files I have still display the X and I can't load them in El-capitan for example.

If the avi files also worked for you with a specific osx version, I'd recommend to stick with that, but as far as I know avi support is very bad on OSX in general, so I kinda doubt they played at all.
If they did not play, then you could also upgrade to Avenue 6 with keeping Mojave. That would fix the DXV3 support.
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

Joris
Posts: 5186
Joined: Fri May 22, 2009 11:38

Re: All Videos doesn't work

Post by Joris »

We shipped the demo footage for Avenue 3 in what I think was PhotoJpeg AVIs. At the time, DXV was just a little babbie, and these AVIs had a better performance/size ratio.

Ever since Mavericks, Apple has been getting rid of old 32 bit Quicktime, which is the playback engine that Avenue 3 used for playback. Any OSX versions later than that will be increasingly problematic when it comes to backwards compatibility.

I'm not sure what codec those .mov files from your second post are in, or what version of Quicktime Player they do play in, but that's where I'd start looking for answers.

Post Reply