Asus Rog freez and no sonic suite

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Jerba
Posts: 3
Joined: Tue Jan 01, 2019 13:28

Asus Rog freez and no sonic suite

Post by Jerba »

hi i just got a new asus rog GL504G laptop and when im choosing the output display it always freezes ..
i saw that if you uninstall the sonic suite it solves the problem but i dont have the sonic suite on the programs apparently
anyone knows what the solution ?
Thanks

Zoltán
Team Resolume
Posts: 7483
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Asus Rog freez and no sonic suite

Post by Zoltán »

I guess you have the latest drivers directly from the manufacturer websites for your GPU-s right?
Both Intel and The dedicated one.

Which Resolume, and windows version do you have?

Have you double checked that Sonic Suite applications are not present on your system?
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

Jerba
Posts: 3
Joined: Tue Jan 01, 2019 13:28

Re: Asus Rog freez and no sonic suite

Post by Jerba »

Zoltán wrote: Tue Jan 01, 2019 20:54 I guess you have the latest drivers directly from the manufacturer websites for your GPU-s right?
Both Intel and The dedicated one.

Which Resolume, and windows version do you have?

Have you double checked that Sonic Suite applications are not present on your system?
yes latest drivers is installed
its resolume 6.1.1 and windows 10 Home
Thanks

Zoltán
Team Resolume
Posts: 7483
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Asus Rog freez and no sonic suite

Post by Zoltán »

Try disabling all applications and services that start up automatically, and are not from Microsoft.
If you do this one by one and try to start Resolume and select an output you should find what's causing it if it's an incompatibility with another app.

Could be something new we didn't hear about yet.

Could you send us the Resolume log file via the feedback tab in preferences?
Thanks!
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

avextai
Posts: 1
Joined: Fri Jan 11, 2019 04:26

Re: Asus Rog freez and no sonic suite

Post by avextai »

i just bought a Asus ROG GL704GM and having same issue.
but today i finally found out solution to fixed this issue.
just uninstall Sonic Studio & Sonic Rader and the problem solved ! :D

SLOVA
Posts: 4
Joined: Sat Nov 04, 2017 20:45

Re: Asus Rog freez and no sonic suite

Post by SLOVA »

Yes! This was my issue too! So happy it works now! Double display all the way youpie! Thanks 8-) 8-) 8-) 8-) 8-)

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