Emergency: Comp won't open, no error, show friday...

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RickW
Posts: 12
Joined: Mon Mar 05, 2018 19:09

Emergency: Comp won't open, no error, show friday...

Post by RickW »

For some reason my comp file won't open today. There are no errors, the file simply doesn't load. This file has months of work on it and I have a show in two days. HELP!!!!!!!!!
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DEKAI.avc
(4.54 MiB) Downloaded 290 times

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Arvol
Posts: 2893
Joined: Thu Jun 18, 2015 17:36
Location: Oklahoma, USA

Re: Emergency: Comp won't open, no error, show friday...

Post by Arvol »

Looks like this file is very corrupted. When I open one of my comps in Sublime I get a typical XML format. Your file is all 0's.
Do you have a backup?

RickW
Posts: 12
Joined: Mon Mar 05, 2018 19:09

Re: Emergency: Comp won't open, no error, show friday...

Post by RickW »

Yes, I do, thankfully. Thanks for the analysis!

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Arvol
Posts: 2893
Joined: Thu Jun 18, 2015 17:36
Location: Oklahoma, USA

Re: Emergency: Comp won't open, no error, show friday...

Post by Arvol »

I've had comps crash before due to a video file being corrupted. So at that point you have to open all your files in Alley and find the culprit, then open your comp in Sublime and remove the line of code with that clips name and location and that usually fixes the issue.

What you have going on is something completely different. The entire file is corrupted, no fixing that.
Always smart to keep 2-3 backups of your Documents Arena folder somewhere (cloud drive even) just for emergencies like this.

Glad you had a backup on hand. <3

Zoltán
Team Resolume
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Re: Emergency: Comp won't open, no error, show friday...

Post by Zoltán »

As far as we know, empty files like this happen when the machine loses power on shutdown, before the disk cache can be flushed/written properly.
Did you experience something like this?
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