Arena: Crashes immediately on opening application

[seethings]

Arena crashes immediately after opening the app. Please help. Error shows that "/Library/Application Support/Resolume/*/libndi.4.dylib" not found. How do I fix this?


Process: Arena [5795]
Path: /Applications/Resolume Arena 7/Arena.app/Contents/MacOS/Arena
Identifier: com.resolume.arena
Version: 7.4.1 (7.4.1.76771)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Arena [5795]
User ID: 501

Date/Time: 2021-11-05 10:47:46.220 -0400
OS Version: Mac OS X 10.15.7 (19H1519)
Report Version: 12
Anonymous UUID: 2A8C08BF-7576-DDFA-8C37-5C65EE44EE8E


Time Awake Since Boot: 4200 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: DYLD, [0x1] Library missing

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
Library not loaded: /Library/Application Support/Resolume/*/libndi.4.dylib
Referenced from: /Applications/Resolume Arena 7/Arena.app/Contents/MacOS/Arena
Reason: image not found

Binary Images:
0x108542000 - 0x10a7e1fcf +com.resolume.arena (7.4.1 - 7.4.1.76771) <AD3923C5-F28D-365E-95ED-B068482D223D> /Applications/Resolume Arena 7/Arena.app/Contents/MacOS/Arena
0x10ab28000 - 0x10ab33ff3 +libArtnet.dylib (0) <7540EDBC-238C-3E02-9347-85AE24966D8B> /Library/Application Support/Resolume/*/libArtnet.dylib
0x10ab44000 - 0x10b71ffff +libavcodec.dylib (0) <665413F8-1DEA-3270-885D-44E5E51105BD> /Library/Application Support/Resolume/*/libavcodec.dylib
0x10bfde000 - 0x10c17afff +libavformat.dylib (0) <73B08D16-F020-38FB-8D4B-37CA5A458317> /Library/Application Support/Resolume/*/libavformat.dylib
0x10c1cb000 - 0x10c211ff7 +libavutil.dylib (0) <3F9F519C-1116-365D-9E5B-DE9C7C5BB93E> /Library/Application Support/Resolume/*/libavutil.dylib
0x10c246000 - 0x10c2fffff +libswscale.dylib (0) <FBF1CC79-6B48-375E-8B59-8718F20C5FD9> /Library/Application Support/Resolume/*/libswscale.dylib
0x116a16000 - 0x116aa8267 dyld (750.7) <FAE66DB5-B10B-393E-98E6-FC052DA267B0> /usr/lib/dyld
0x7fff2cd45000 - 0x7fff2cf40ff8 com.apple.avfoundation (2.0 - 1855.3) <0837D912-3783-35D6-A94A-E474E18600CF> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff2d12d000 - 0x7fff2d12dfff com.apple.Accelerate (1.11 - Accelerate 1.11) <4F9977AE-DBDB-3A16-A536-AC1F9938DCDD> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff2f899000 - 0x7fff2f97aff2 com.apple.audio.toolbox.AudioToolbox (1.14 - 1.14) <302BD446-B8AF-3D96-8A4E-9E636608AF75> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff30601000 - 0x7fff30601fff com.apple.Cocoa (6.11 - 23) <791A1DB8-2D84-325C-9409-985C02C510ED> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff309f0000 - 0x7fff30ef9ffb com.apple.audio.CoreAudio (5.0 - 5.0) <47923B12-3D14-328A-9C86-27A3A2A73068> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff314a3000 - 0x7fff31924ffe com.apple.CoreFoundation (6.9 - 1678.101) <3E2C5D2D-BA55-3A20-86C4-9A4DA0295072> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff3236f000 - 0x7fff323bfff6 com.apple.audio.midi.CoreMIDI (1.10 - 88) <017B0334-8AC4-304B-A5E2-C82C51BE1917> /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI
0x7fff326c5000 - 0x7fff327a0ffc com.apple.CoreMedia (1.0 - 2625.9.4.1) <09A2E0F7-4448-35A4-87B6-C250F4EA415E> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff334b9000 - 0x7fff334fdffb com.apple.CoreVideo (1.8 - 344.3) <5314E70D-325F-3E98-99FC-00FDF520747E> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff33822000 - 0x7fff33828fff com.apple.DiskArbitration (2.7 - 2.7) <3C4C5E39-0F17-394F-AD6F-07E60728B7A4> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff3429d000 - 0x7fff34341ff3 com.apple.framework.IOKit (2.0.2 - 1726.148.1) <0A9D244C-AECC-3D29-86DE-4F3B04F8DD25> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff3c049000 - 0x7fff3c058ff7 com.apple.opengl (17.10.22 - 17.10.22) <251345CF-9DE1-342A-8710-2543AEA59B18> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff3d016000 - 0x7fff3d299ffb com.apple.QuartzCore (1.11 - 841.6) <3EB993C4-261C-36C6-9C86-64A9B73EA2D4> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff3de1d000 - 0x7fff3e168ff9 com.apple.security (7.0 - 59306.140.11) <3B46FC31-708A-3526-B888-BB7C1A9FBD98> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff42405000 - 0x7fff42b0affd com.apple.WebKit (15609 - 15609.4.1) <B514329D-F257-310E-B562-C23C20920075> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit

Model: MacBookPro11,5, BootROM 428.40.10.0.0, 4 processors, Quad-Core Intel Core i7, 2.8 GHz, 16 GB, SMC 2.30f2
Graphics: kHW_AMDRadeonR9M370XItem, AMD Radeon R9 M370X, spdisplays_pcie_device, 2 GB
Graphics: kHW_IntelIrisProItem, Intel Iris Pro, spdisplays_builtin
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533642465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533642465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x152), Broadcom BCM43xx 1.0 (7.77.111.1 AirPortDriverBrcmNIC-1615.4)
Bluetooth: Version 7.0.6f8, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM1024G, 1 TB
USB Device: USB 3.0 Bus
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1

[Arvol]

Can you try to reinstall NDI tech tools from:
https://www.ndi.tv/form-mac-tools-ndi5

[seethings]

Thanks for that suggestion, Arvol. I attempted reinstalling that to no avail. I did get back running again after deleting the /Library/Application Support/Resolume folder and re-installing Resolume Arena.

Solved!

[Arvol]

Glad you got it sorted

[Zoltán]

NDI lib going missing happens when another version of Resolume, wire, or Alley is installed.
We're working on this. Meanwhile, keep in mind to upgrade Resolume, Wire and Alley together.