NDI HX Capture black screen

[Caroline]

Hi, I have NDI HX Camera on my iPhone 11 which works great as an NDI source into Arena (on a Mac).

I also have NDI HX Capture on the same phone for screen sharing. It shows up fine as a source but I am not getting a feed.

When I first tried I just got a black screen.

Then I went back to the HX Camera app - working fine, then randomly got a freeze frame of the camera feed on the screen capture feed.
I thought ok maybe it is freaking out as both apps were running simultaneously, so closed everything, restarted Arena and tried again with HX Capture - just getting a black screen.

Suggestions welcome and appreciated

[Arvol]

Sounds like this could be combined with this thread?
viewtopic.php?f=12&t=21184

[Zoltán]

Black/empty NDI input, which is showing green like it's connected can happen when the receiver is unable to route to the sender.
Can you ping your phone form your laptop?
Does Newtek NDI monitor show the source fine on the machine?

also, check this support page about NDI and networking: https://resolume.com/support/en/NDI_inp ... di-gotchas