Erro 7.3.2 - program closing

[dvjmusic]

This version is closing itself when playing a specific video.
To take the doubt I installed previous versions to test, then came the confirmation. This version 7.3.2 is having problems
The same file works without closing the program in versions 7.3.3 to version 7.3.9.
I sent the tests to the official resolume email and sent the log file. I expect an urgent solution.
To have no doubts, the test was on my computer with other versions of resolume.

[Arvol]

Why are you not using the latest build that is 7.9?
Maybe share the video so others can help???

[cosmowe]

I expect an urgent sent video file.

[Zoltán]

Fixed in 7.3.3 and newer.
Convert your video to DXV, and that will solve it too.

[dvjmusic]

If the version has problems I will not convert more than 8000 files.
The version is in trouble and you know and want to force me to pay for an update and not fix the version.

I want a friendly solution. Because the error is the resolution, not mine.
Forcing the customer who paid dearly to upgrade to solve a problem, is that right?

[dvjmusic]

Why are you not using the latest build that is 7.9?
Maybe share the video so others can help???

I will not pay more for update. Do you think it's right to pay every time to fix errors?

[dvjmusic]

Fixed in 7.3.3 and newer.
Convert your video to DXV, and that will solve it too.

I paid for version 7.3.2 working, so I want it working. It wasn't for free.

[Arvol]

So convert your files to the right codec and your software will work. Would you get made if you put diesel fuel into a gasoline engine and it doesn't work? Loose the attitude or NO ONE in LIFE will help you!