4K Playback issue

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tidj
Posts: 3
Joined: Thu Aug 18, 2022 13:03

4K Playback issue

Post by tidj »

Hello, I'm having trouble playing 4k videos smoothly in Avenue 7.
1080 video plays fine but when I select a 4k clip the playback stutter and sometime freeze. It gets worst when using BPM sync, and it's completely broken when selecting random loops.

- The 4k video plays perfectly outside of Resolume
- CPU and GPU are at less than 20%
- Using DXV3

PC Specs:
- Windows 64bit
- 32G RAM
- RTX 2070 (with studio driver up to date)
- i7-9700 3GHZ 8 cores

Zoltán
Team Resolume
Posts: 7599
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: 4K Playback issue

Post by Zoltán »

tidj wrote: Thu Aug 18, 2022 13:30 - The 4k video plays perfectly outside of Resolume
Which programs have you tried?

Can you share the file you have issues with?
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
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tidj
Posts: 3
Joined: Thu Aug 18, 2022 13:03

Re: 4K Playback issue

Post by tidj »

Its pretty much every file larger than a 1080.
Plays fine with MPC / Windows Media Player / VLC / premiere

Zoltán
Team Resolume
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Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: 4K Playback issue

Post by Zoltán »

Are you playing the file from an internal SSD?
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

tidj
Posts: 3
Joined: Thu Aug 18, 2022 13:03

Re: 4K Playback issue

Post by tidj »

At first the images were on a high speed external SSD, moved a bunch to an internal SSD but I get the same result.

Zoltán
Team Resolume
Posts: 7599
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: 4K Playback issue

Post by Zoltán »

Windows media player can't play DXV.

Could you make a screenshot of the clip's video and audio settings in Resolume?
Like this:
Attachments
Képernyőfotó 2022-08-23 - 10.02.01.png
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

User avatar
Arvol
Posts: 2893
Joined: Thu Jun 18, 2015 17:36
Location: Oklahoma, USA

Re: 4K Playback issue

Post by Arvol »

Zoltán wrote: Tue Aug 23, 2022 09:02 Windows media player can't play DXV.

Could you make a screenshot of the clip's video and audio settings in Resolume?
Like this:
My shop guys where playing this yesterday morning when I walked through :lol:

Zoltán
Team Resolume
Posts: 7599
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: 4K Playback issue

Post by Zoltán »

On my laptop with windows 10, media player and movies and TV were giving errors loading DXV.
So I'm suspecting those movs are not DXV, and that would explain the issue quite good.
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

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