Please help me solve this problem…

[R.H.]

Hello! I have been your client since 2015 and love the Resolume program very much. Today I launched the Resolume Avenue 4.6.4 program as usual and it showed me that it was not registered. I entered my key, and the program wrote - registered, enjoy! After 5 minutes it showed again - not registered, and I entered the password again. And so several times. I went to your site - and it says - the program was registered too many times (although it's still the same computer). I was prompted to reset my password once. I reset - registered again - after 5 minutes again this problem... Please help me solve this problem…

[Zoltán]

This seems to happen when the user you're running Resolume with has insufficient privileges to write the registration file.
On windows, try running Resolume using right click on program icon - Run as admin,
on mac open terminal and run:

Code: Select all

sudo chmod -R 777 /Library/Application\ Support/Resolume\ Avenue\ 4

Then try registering again.