Resolume crashed

[jazzyrice]

Hey Resolume Forum.

I've just purchased a license after using the trial but when I come to play the videos Resoume Avenue just crashes. Sometimes it will play for 30 seconds before bombing out. I just downloaded it yesterday so it's the most up to date version.

It's using about 4 layers. One shape as a mask and 3 mov files.
It's also using external FFT (VB Audio Voicemeeter) to change some variables.

I don't have the best spec PC (Windows) - I've got it set to 720p.
It doesn't hit any limits when playing.

3.6GHz i5 8600K
16GB Memory
Sapphire Radeon RX 580 8 GB

Is there anything I can do to try and diagnose the issue?

Cheers.

[Zoltán]

Thanks for the crash report,
Looks like the GPU driver crashes.
Try going back a few versions with the AMD GPU driver to something form 2022.
You can also try disabling DMA textures in the Resolume video preferences.

[jazzyrice]

I reverted the drivers back to 2022 and turned off DMA Textures but I still have issues. I sent a couple of reports in.

[Zoltán]

Thanks still the same reports.

You have Driver Version: 4.1.0 Core Profile Context 23.4.2.221025 that's from 2023.

[jazzyrice]

I'm not sure what that relates to. See the attached image of the RX 580 drivers.

[jazzyrice]

Hi Zoltán,

I uninstalled all Radeon drivers and software, rebooted and reinstalled with the 2022 Q4 again and it might be working ok now.

I'll let you know if I have any more problems with it.

Cheers.

[jazzyrice]

Sorry to be vague, I don't know what happened. I was doing a set I've done before with no problems. What happens to the error file sent? Does someone come back to me?

[cosmowe]

normally someone of the team will write you back, yes.

[Zoltán]

Try going back with your AMD drivers to something from middle of last year.
Disabling the DMA textures in Resolume Video preferences could also help.

[jazzyrice]

DMA is forced off and the drivers are the latest 2022 drivers as setup from my previous post:
viewtopic.php?t=22408

Is there anything in the crash report that could help me?