Hello,
Everyday at least once Arena crashes. In Event Viewer I have found an error that says:
=Faulting application name: Arena.exe, version: 7.18.2.29742, time stamp: 0x65575fbb
=Faulting module name: ucrtbase.dll, version: 10.0.19041.3636, time stamp: 0x81cf5d89
=Exception code: 0xc0000409
=Fault offset: 0x0000000000071208
=Faulting process id: 0xc7a8
=Faulting application start time: 0x01da4d5470b5c3bb
=Faulting application path: C:\Program Files\Resolume Arena\Arena.exe
=Faulting module path: C:\Windows\System32\ucrtbase.dll
=Report Id: 14180e02-b40e-4948-a296-87a389fac71f
=Faulting package full name:
=Faulting package-relative application ID:
I have tried to figure out what that dll is but have been unable to find a fix. Has anyone run into this error before or are there some steps to troubleshoot further?
Computer Details:
I9-13900k
64GB Ram
4080
Win11 10.0.19045
Thanks in advance.
Arena Crashing Daily
Re: Arena Crashing Daily
The report says a Windows DLL crashed.
Were you able to send the crash report too?
https://resolume.com/support/en/reporti ... rt-a-crash
That way we get lot more detailed information about what went wrong exactly.
Don't forget to fill out your email address, so we know it came from you
Were you able to send the crash report too?
https://resolume.com/support/en/reporti ... rt-a-crash
That way we get lot more detailed information about what went wrong exactly.
Don't forget to fill out your email address, so we know it came from you

Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu