My Resolume Crashed 2 times

[Anggottt]

So the resolume crashed during break (thank god not on the show) 2 times for unknown reason. the setup im using is

Omen 16 c0092AX
RTX 3070
Ryzen 7 5800H
Ram 32GB

so i started resolume early from 6am in the morning and running great and fine. The comp for my show are 6.806 X 1418 and the output from the processor are 1920 x 1080 with 2 hdmi output connecting to my Wavlink USB Dock for 3 LED Screen (1 main screen and 2 mirorred IMag) and 1 usb capture live camera direct from the video switcher. i send the crash log below.

Hope it can tell me what's the cause of the crash

Thanks!

[Zoltán]

Crashes in the nvidia drivers.
Was display disconnected by any chance?

[Anggottt]

Hi Zoltan! thanks for replying.

So its the nvidia just crash randomly? well tbh the FOH was small and packed with a lot of stuff so high chance that the hdmi cable gets tangled on somebody's leg without me knowing.

but the things i do after the 2 crashes are:
- I updated the nvidia driver, when i checked the nvidia experience there's an update on the driver.

After the update the resolume doesnt crash but sometimes blink at random moment. when the led blinks, the novastar processor shows "sync Failed" so what i do next is

- I moved all the hdmi cable from my newly bought usb docking station (Wavlink WL-UG69PD12) and move into my hdmi 2.1 port and type c port with type c adapter (not thunderbolt but support Display Picture 1.4) and set the frame rate to 60fps from Auto. I switch to 60fps because the signal from the processor are 60hz (i never matched fps on my past event and always set to auto and there are never a case of crash like this). And set the comp to 1920 x 1080 to match the processor output

After i do all that my resolume gets the job done without anymore issues running to 8pm (the total my laptop on time are 14 hours)

Can you help me point me out from the log i sent which that tells the nvidia crashed and crashed resolume so i can be better reading the log for troubleshooting on the go. Thankyou

[Zoltán]

USB docking stations for display output are not recommended, could have been a glitch in the texture transmission through that, becasue of a wonky connection causing issues for the driver.

Sync failed can be that too, or too long or faulty cabling.