Deltacast capture device crashes Resolume

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Zoltán
Team Resolume
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Joined: Thu Jan 09, 2014 13:08
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Re: Deltacast capture device crashes Resolume

Post by Zoltán »

Thanks, looks like the same crash in the drivers.
Have you tried to contact Deltacast yet?
What does the windows event logs say about the crash?
Software developer, Sound Engineer,
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Warspite
Posts: 153
Joined: Thu Nov 01, 2012 14:36

Re: Deltacast capture device crashes Resolume

Post by Warspite »

Event log does not create any record for this crash.
This cards are not direct purchase from Deltacast. Just some B-stock. So support was very limited for me.

I was curious how this cards perform and compare with other brands. They run just fine in OBS and vMix, latency seems on par+- with other brands like Blackmagic and Aja. 8 inputs are available in HD-SDI, 4 as 3G-SDI. So i will keep them.
This problem does not seem like something very big and fundamental what can be resolved only with direct SDK support. Maybe different method to release device is available.

Zoltán
Team Resolume
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Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Deltacast capture device crashes Resolume

Post by Zoltán »

Interesting.
Have you tried the 6.16.01 Deltacast drivers yet?
Software developer, Sound Engineer,
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Warspite
Posts: 153
Joined: Thu Nov 01, 2012 14:36

Re: Deltacast capture device crashes Resolume

Post by Warspite »

Tested with 6.18 and 6.19 only. They are newer than 6.16, so must contain bugfixes from 6.16.
Or only this specific version works?

Zoltán
Team Resolume
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Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Deltacast capture device crashes Resolume

Post by Zoltán »

Could you try the 7.18.1 Resolume release?
We fixed some capture issues with it for windows 11.
Software developer, Sound Engineer,
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Warspite
Posts: 153
Joined: Thu Nov 01, 2012 14:36

Re: Deltacast capture device crashes Resolume

Post by Warspite »

Keeps crashing on the newest version.

Zoltán
Team Resolume
Posts: 7483
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Deltacast capture device crashes Resolume

Post by Zoltán »

Please contact us on mail@resolume.com from the email address you used to submit the crash report.
Thanks!
Software developer, Sound Engineer,
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DanielReene
Posts: 1
Joined: Mon Jan 20, 2025 12:40

Re: Deltacast capture device crashes Resolume

Post by DanielReene »

Hello,

I am experiencing the same issue. Latest DeltaCast DirectShow drivers 3.10.6 & Latest Resolme 7.22.3.
Last edited by DanielReene on Mon Jan 20, 2025 12:53, edited 1 time in total.

Zoltán
Team Resolume
Posts: 7483
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Deltacast capture device crashes Resolume

Post by Zoltán »

Were you able to submit the crash report?
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