Avenue 6 crashes on file dialogs

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andre_b
Posts: 9
Joined: Tue Oct 10, 2017 21:20

Re: Avenue 6 crashes on file dialogs

Post by andre_b »

mine is:
/Users/abart/Documents/Resolume Avenue 6/
so no umlauts, diacritics etc.

accessing a folder or file path doesn't seem to be the problem, as Resolume is saving recordings, config files, new compositions etc. without problems and the file browser panel is also working.
Must be something specifically related to the file dialog window of MacOS.


Andre

knappy
Posts: 53
Joined: Fri Nov 18, 2011 03:17

Re: Avenue 6 crashes on file dialogs

Post by knappy »

Mine is
/Users/knappy/Documents/Resolume Arena 6/

knappy
Posts: 53
Joined: Fri Nov 18, 2011 03:17

Re: Avenue 6 crashes on file dialogs

Post by knappy »

Just adding that this problem persists in 6.0.1 .
Pretty much makes opening any composition impossible.

User avatar
Oaktown
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Location: Oakland, CA

Re: Avenue 6 crashes on file dialogs

Post by Oaktown »

Do you have full read/write access to that folder?

Zoltán
Team Resolume
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Re: Avenue 6 crashes on file dialogs

Post by Zoltán »

knappy wrote:Just adding that this problem persists in 6.0.1 .
Pretty much makes opening any composition impossible.
Try dropping the composition to the program icon for now.
Do you run an os updated from Mavericks by any chance?

Could you run a permissions repair on your drive?

Which Virus scanner tool do you use?
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

knappy
Posts: 53
Joined: Fri Nov 18, 2011 03:17

Re: Avenue 6 crashes on file dialogs

Post by knappy »

Dragging to the app doesn't work... it thinks it opened but nothing loaded into any decks.

Drive repair found no issues.

It's been yosemite since I bought it. stayed on 10.10.X
Didn't mean to hijack the thread.... my apologies.
Here is the first part of the crash report.... if it helps...


Full report here : https://docs.google.com/document/d/1dGN ... sp=sharing

Process: Arena [526]
Path: /Applications/Resolume Arena 6/Arena.app/Contents/MacOS/Arena
Identifier: com.resolume.arena
Version: 6.0.1 (6.0.1.60561)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Arena [526]
User ID: 501

Date/Time: 2017-11-18 11:01:40.843 -0500
OS Version: Mac OS X 10.10.5 (14F2511)
Report Version: 11
Anonymous UUID: A89A2E7F-E500-DFC4-3032-EFDE73EC36E4


Time Awake Since Boot: 830 seconds

Crashed Thread: 40 Dispatch queue: host

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000112e1cd15

VM Regions Near 0x112e1cd15:
STACK GUARD 0000000112e0f000-0000000112e10000 [ 4K] ---/rwx SM=NUL stack guard for thread 25
--> Stack 0000000112e10000-0000000112e92000 [ 520K] rw-/rwx SM=PRV thread 25
IOKit 0000000112e92000-0000000112f92000 [ 1024K] rw-/rw- SM=SHM

Application Specific Information:
Performing @selector(menuItemInvoked:) from sender NSMenuItem 0x6080000b7040

Thread 0:: Juce Message Thread Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff9056e0ee objc_msgSend + 46
1 com.apple.UIFoundation 0x00007fff8c7f6718 -[NSSingleLineTypesetter createRenderingContextForCharacterRange:typesetterBehavior:usesScreenFonts:hasStrongRight:maximumWidth:] + 404
2 com.apple.UIFoundation 0x00007fff8c71a9a4 __NSCreateRenderingContextForString + 267
3 com.apple.UIFoundation 0x00007fff8c718cd2 __NSStringDrawingEngine + 14791
4 com.apple.UIFoundation 0x00007fff8c7152fb -[NSString(NSExtendedStringDrawing) boundingRectWithSize:options:attributes:context:] + 162
5 com.apple.UIFoundation 0x00007fff8c713828 -[NSString(NSStringDrawing) sizeWithAttributes:] + 65
6 com.apple.FinderKit 0x00007fff94153670 -[FI_TKindFormatter setWidth:forAttributes:] + 89
7 com.apple.FinderKit 0x00007fff9404e766 -[FI_TListViewController adjustKindStyleFormatForColumn:] + 323
8 com.apple.FinderKit 0x00007fff93fbbc16 -[FI_TListTableColumn setWidth:] + 109
9 com.apple.FinderKit 0x00007fff9404fbdc -[FI_TListViewController updateColumnConfiguration] + 1094
10 com.apple.FinderKit 0x00007fff940456d9 -[FI_TListViewController browserViewWillMoveToWindow:] + 122
11 com.apple.CoreFoundation 0x00007fff9538145c __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
12 com.apple.CoreFoundation 0x00007fff95271444 _CFXNotificationPost + 3140
13 com.apple.Foundation 0x00007fff9252e881 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
14 com.apple.FinderKit 0x00007fff93fd27c8 +[FI_TView notifyView:willMoveToWindow:] + 141
15 com.apple.FinderKit 0x00007fff940581c6 -[FI_TListView viewWillMoveToWindow:] + 51
16 com.apple.AppKit 0x00007fff8e099fde -[NSView _setWindow:] + 257
17 com.apple.AppKit 0x00007fff8e0c1b14 -[NSControl _setWindow:] + 154
18 com.apple.CoreFoundation 0x00007fff952e4525 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 133
19 com.apple.CoreFoundation 0x00007fff952e3c29 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 313
20 com.apple.AppKit 0x00007fff8e81e454 __21-[NSView _setWindow:]_block_invoke735 + 169
21 com.apple.Foundation 0x00007fff9259045e -[NSISEngine withBehaviors:performModifications:] + 155
22 com.apple.AppKit 0x00007fff8e09ab54 -[NSView _setWindow:] + 3191
23 com.apple.CoreFoundation 0x00007fff952e4525 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 133
24 com.apple.CoreFoundation 0x00007fff952e3c29 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 313
25 com.apple.AppKit 0x00007fff8e81e454 __21-[NSView _setWindow:]_block_invoke735 + 169
26 com.apple.Foundation 0x00007fff9259045e -[NSISEngine withBehaviors:performModifications:] + 155
27 com.apple.AppKit 0x00007fff8e09ab54 -[NSView _setWindow:] + 3191
28 com.apple.AppKit 0x00007fff8e178017 -[NSScrollView _setWindow:] + 482
29 com.apple.AppKit 0x00007fff8e0d1f91 -[NSView removeFromSuperview] + 453
30 com.apple.AppKit 0x00007fff8e37dc90 -[NSScrollView removeFromSuperview] + 227
31 com.apple.FinderKit 0x00007fff9413c361 -[FI_TBrowserContainerController destroyBrowserView:] + 176
32 com.apple.FinderKit 0x00007fff9413fc10 -[FIContainerController destroyBrowserView:] + 84
33 com.apple.FinderKit 0x00007fff9413b3f1 -[FI_TBrowserContainerController buildBrowserView:containerState:] + 332
34 com.apple.FinderKit 0x00007fff9413b288 -[FI_TBrowserContainerController buildBrowserView:] + 136
35 com.apple.FinderKit 0x00007fff94138735 -[FI_TBrowserContainerController setTargetPath:withViewStyle:rebuildView:] + 1326
36 com.apple.FinderKit 0x00007fff94138ad5 -[FI_TBrowserContainerController forceSetTargetPath:withViewStyle:] + 85
37 com.apple.FinderKit 0x00007fff940c1aaf -[FIFinderViewGutsController _internalSetTargetPath:withViewStyle:] + 703
38 com.apple.FinderKit 0x00007fff940c1405 -[FIFinderViewGutsController setTargetNode:withViewStyle:] + 515
39 com.apple.FinderKit 0x00007fff940c25df -[FIFinderViewGutsController deferredRetargetAndReloadForNode:] + 284
40 com.apple.FinderKit 0x00007fff940c2abc -[FIFinderViewGutsController urlResolutionCompleted:] + 236
41 com.apple.CoreFoundation 0x00007fff9538145c __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
42 com.apple.CoreFoundation 0x00007fff95271444 _CFXNotificationPost + 3140
43 com.apple.Foundation 0x00007fff9252e881 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
44 com.apple.Foundation 0x00007fff925b9da0 __NSThreadPerformPerform + 293
45 com.apple.CoreFoundation 0x00007fff952e1821 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
46 com.apple.CoreFoundation 0x00007fff952d3a7c __CFRunLoopDoSources0 + 476
47 com.apple.CoreFoundation 0x00007fff952d2fdf __CFRunLoopRun + 927
48 com.apple.CoreFoundation 0x00007fff952d29f8 CFRunLoopRunSpecific + 296
49 com.apple.HIToolbox 0x00007fff91a9f56f RunCurrentEventLoopInMode + 235
50 com.apple.HIToolbox 0x00007fff91a9f1ee ReceiveNextEventCommon + 179
51 com.apple.HIToolbox 0x00007fff91a9f12b _BlockUntilNextEventMatchingListInModeWithFilter + 71
52 com.apple.AppKit 0x00007fff8e0f88ab _DPSNextEvent + 978
53 com.apple.AppKit 0x00007fff8e0f7e58 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346
54 com.apple.AppKit 0x00007fff8e2c3887 -[NSApplication _realDoModalLoop:peek:] + 666
55 com.apple.AppKit 0x00007fff8e2bfe76 -[NSApplication runModalForWindow:] + 119
56 com.apple.AppKit 0x00007fff8e706a84 -[NSSavePanel runModal] + 323
57 com.resolume.arena 0x000000010848eab7 0x107fb7000 + 5077687
58 com.resolume.arena 0x000000010848e1cb 0x107fb7000 + 5075403
59 com.resolume.arena 0x00000001088e2138 0x107fb7000 + 9613624
60 com.resolume.arena 0x000000010874393d 0x107fb7000 + 7915837
61 com.resolume.arena 0x000000010850d3ec 0x107fb7000 + 5596140
62 libsystem_trace.dylib 0x00007fff9595acd7 _os_activity_initiate + 75
63 com.apple.AppKit 0x00007fff8e2bbeb1 -[NSApplication sendAction:to:from:] + 452
64 com.apple.AppKit 0x00007fff8e2bbc4e -[NSMenuItem _corePerformAction] + 382
65 com.apple.AppKit 0x00007fff8e2bb97c -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 114
66 libsystem_trace.dylib 0x00007fff9595acd7 _os_activity_initiate + 75
67 com.apple.AppKit 0x00007fff8e382b00 -[NSMenu performActionForItemAtIndex:] + 131
68 com.apple.AppKit 0x00007fff8e382a66 -[NSMenu _internalPerformActionForItemAtIndex:] + 35
69 com.apple.AppKit 0x00007fff8e3828b2 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 107
70 com.apple.AppKit 0x00007fff8e2a3d6b NSSLMMenuEventHandler + 724
71 com.apple.HIToolbox 0x00007fff91a75b6c DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1260
72 com.apple.HIToolbox 0x00007fff91a74fae SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
73 com.apple.HIToolbox 0x00007fff91a8acb6 SendEventToEventTarget + 40
74 com.apple.HIToolbox 0x00007fff91ac4f45 SendHICommandEvent(unsigned int, HICommand const*, unsigned int, unsigned int, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 428
75 com.apple.HIToolbox 0x00007fff91b02b8d SendMenuCommandWithContextAndModifiers + 59
76 com.apple.HIToolbox 0x00007fff91b02b30 SendMenuItemSelectedEvent + 188
77 com.apple.HIToolbox 0x00007fff91b02a09 FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 96
78 com.apple.HIToolbox 0x00007fff91b03481 MenuSelectCore(MenuData*, Point, double, unsigned int, OpaqueMenuRef**, unsigned short*) + 702
79 com.apple.HIToolbox 0x00007fff91b030fe _HandleMenuSelection2 + 446
80 com.apple.AppKit 0x00007fff8e1c1ce0 _NSHandleCarbonMenuEvent + 277
81 com.apple.AppKit 0x00007fff8e0f8bfd _DPSNextEvent + 1828
82 com.apple.AppKit 0x00007fff8e0f7e58 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346
83 com.apple.AppKit 0x00007fff8e0edaf3 -[NSApplication run] + 594
84 com.resolume.arena 0x00000001083f32d8 0x107fb7000 + 4440792
85 com.resolume.arena 0x00000001083f3255 0x107fb7000 + 4440661
86 com.resolume.arena 0x00000001083f31df 0x107fb7000 + 4440543
87 libdyld.dylib 0x00007fff8a3025c9 start + 1

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff99e0a232 kevent64 + 10
1 libdispatch.dylib 0x00007fff99d7c26e _dispatch_mgr_thread + 52

Thread 2:: FrameCache garbage collector
0 libsystem_kernel.dylib 0x00007fff99e09136 __psynch_cvwait + 10
1 com.resolume.arena 0x00000001082784dc 0x107fb7000 + 2888924
2 com.resolume.arena 0x00000001081eb6d5 0x107fb7000 + 2311893
3 com.resolume.arena 0x000000010827cdc6 0x107fb7000 + 2907590
4 libsystem_pthread.dylib 0x00007fff8af6105a _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8af60fd7 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8af5e3ed thread_start + 13

Thread 3:
0 libsystem_kernel.dylib 0x00007fff99e044de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff99e0364f mach_msg + 55
2 net.hockeyapp.sdk.mac 0x000000010ad1ca2a exception_server_thread + 201
3 libsystem_pthread.dylib 0x00007fff8af6105a _pthread_body + 131
4 libsystem_pthread.dylib 0x00007fff8af60fd7 _pthread_start + 176
5 libsystem_pthread.dylib 0x00007fff8af5e3ed thread_start + 13

Thread 4:: ResApi Task Thread #1
0 libsystem_kernel.dylib 0x00007fff99e09136 __psynch_cvwait + 10
1 com.resolume.arena 0x00000001082783fb 0x107fb7000 + 2888699
2 com.resolume.arena 0x0000000108268029 0x107fb7000 + 2822185
3 com.resolume.arena 0x000000010827cdc6 0x107fb7000 + 2907590
4 libsystem_pthread.dylib 0x00007fff8af6105a _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8af60fd7 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8af5e3ed thread_start + 13

Thread 5:: ResApi Task Thread #2
0 libsystem_kernel.dylib 0x00007fff99e09136 __psynch_cvwait + 10
1 com.resolume.arena 0x00000001082783fb 0x107fb7000 + 2888699
2 com.resolume.arena 0x0000000108268029 0x107fb7000 + 2822185
3 com.resolume.arena 0x000000010827cdc6 0x107fb7000 + 2907590
4 libsystem_pthread.dylib 0x00007fff8af6105a _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8af60fd7 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8af5e3ed thread_start + 13

Thread 6:: ResApi Task Thread #3
0 libsystem_kernel.dylib 0x00007fff99e09136 __psynch_cvwait + 10
1 com.resolume.arena 0x00000001082783fb 0x107fb7000 + 2888699
2 com.resolume.arena 0x0000000108268029 0x107fb7000 + 2822185
3 com.resolume.arena 0x000000010827cdc6 0x107fb7000 + 2907590
4 libsystem_pthread.dylib 0x00007fff8af6105a _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8af60fd7 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8af5e3ed thread_start + 13

Thread 7:: ResApi Task Thread #4
0 libsystem_kernel.dylib 0x00007fff99e09136 __psynch_cvwait + 10
1 com.resolume.arena 0x00000001082783fb 0x107fb7000 + 2888699
2 com.resolume.arena 0x0000000108268029 0x107fb7000 + 2822185
3 com.resolume.arena 0x000000010827cdc6 0x107fb7000 + 2907590
4 libsystem_pthread.dylib 0x00007fff8af6105a _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8af60fd7 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8af5e3ed thread_start + 13

User avatar
Oaktown
Resolume honorary member
Posts: 2837
Joined: Tue May 08, 2012 15:19
Location: Oakland, CA

Re: Avenue 6 crashes on file dialogs

Post by Oaktown »

Make sure you have Read & Write access to all the documents in that folder.
Screenshot 2017-11-18 11.29.55.png
To be sure I would click on [Apply to enclosed items]

Zoltán
Team Resolume
Posts: 7483
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Avenue 6 crashes on file dialogs

Post by Zoltán »

knappy wrote:Dragging to the app doesn't work... it thinks it opened but nothing loaded into any decks.
Drive repair found no issues.
It's been yosemite since I bought it. stayed on 10.10.X
Didn't mean to hijack the thread.... my apologies.
No problem, thanks for the crash log!
Seem to be different from the others though.
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

knappy
Posts: 53
Joined: Fri Nov 18, 2011 03:17

Re: Avenue 6 crashes on file dialogs

Post by knappy »

Should I open a ticket or is there enough to research?

knappy
Posts: 53
Joined: Fri Nov 18, 2011 03:17

Re: Avenue 6 crashes on file dialogs

Post by knappy »

Zoltán wrote:
knappy wrote:Dragging to the app doesn't work... it thinks it opened but nothing loaded into any decks.
Drive repair found no issues.
It's been yosemite since I bought it. stayed on 10.10.X
Didn't mean to hijack the thread.... my apologies.
No problem, thanks for the crash log!
Seem to be different from the others though.

Any progress or recommendations?

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