Resolume crashes all the time on call!

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M-tec-online
Posts: 3
Joined: Wed Dec 19, 2012 14:12
Location: Aachen - Germany

Resolume crashes all the time on call!

Post by M-tec-online »

Maybe somebody can tell something about this:

When I start resolume 4.1.3 (4.1.2 as well) with or without any data, I can create an immidiate crash by klicking on one of the other decks than the first one. Whenever I click on one of them, nothing elsein the programm is klickable or selectable any more.
I cannot do anything else than closing the programm what causes the normal Windows massage " programm is not responding. trying to find a solution", This box disapperes after a couple of seconds and the main Window stays gray. Even the Task-Manager does not change this condition.
When I try to do something in windows in this condition, it seems that the mouse does not work the way it is supposed to do. It acts like it does when I keep the shift-key pressed. I am not able to select one single file in a list, even the double-click does not work.
In this condition is nothing else to do than reboot the whole system!

With one exeption!

When I start resolume a second time, It works absolute perfect without any problem. All decks, Artnet, everything! I can hold these condition for days without any different.
The first (crashed) instance stays halfopen, the second one works fine. When I close the second one, Windows behaeves the same way as written before.
When I restart a second instance of resolume by clicking once on the icon in the taskbar it works fine again.

It seems like the crashed instance keeps everything blocked what causes problems.

My system is Windows7 ultimate 64 bit version, all updates are installed, nothing else is running on the system. All drivers are installed the right way, graficcards work corrects.

I could say "okay, it runs like this, keep it this way, but It is not supposed this way I think.

Any help?

Best regards,

Mikel


My system-data:
GIGABYTE MA790XT-UDP4 Mainboard, AMD Phenom II X4 965 Black Edition, Corsair 8GB DDR3 1600MHz, 2x NVIDIA GeForce 9800GT DDR3, 4 Outputs, SSD OCZ Vertex 3 120GB-Sata, 1 TB-IDE-harddrive 7200 , Windows 7 Ultimate 64 Bit

Basic
Posts: 707
Joined: Mon Feb 05, 2007 09:39
Location: UK

Re: Resolume crashes all the time on call!

Post by Basic »

I dont use windows anymore but this sounds strange. I dont think ive read this on the forums before.

You could always contact support with your log file. you are able to do this via preferences.

Does the problem still persist?

So when it does work the second time does it just work fine with a good frame rate etc? how long does it run for?
Resolume Avenue 3.3.3 - MBP i7, 8gb RAM - Snow Leopard (2010). Akai APC20

Joris
Posts: 5186
Joined: Fri May 22, 2009 11:38

Re: Resolume crashes all the time on call!

Post by Joris »

This issue was caused by a USB capture card, and resolved by not using that card anymore.

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