MP4 files won't play on Resolume 6

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cstark94
Posts: 1
Joined: Thu Jan 25, 2018 22:23

MP4 files won't play on Resolume 6

Post by cstark94 »

Hi -

I am running Resolume 6 on an Alienware 13 R2 and for some reason I have a group of mp4 files I need to play for a show tonight. However, when i drag/drop/find in explorer, the mp4 files will not play. Do I need to convert to .mov??

Thanks,

Colton Stark

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DHoude
Posts: 232
Joined: Tue Oct 06, 2015 14:12
Location: Manchester, CT, USA

Re: MP4 files won't play on Resolume 6

Post by DHoude »

The right answer is that you should convert them.

But in a pinch, I think you can rename the extension to .mov and they will play. But MP4 is compressed and will not perform as well. I haven't tried this but it should be easy to test.

Joris
Posts: 5186
Joined: Fri May 22, 2009 11:38

Re: MP4 files won't play on Resolume 6

Post by Joris »

Weeeeelllll.....

The "right" answer is that you first need to check if those mp4s play in Windows' own Movies & TV app. If they do play there and not in Resolume, please send over one or two of those bad boys to mail@resolume.com. Then we can check why they aren't playing, and you'll be helping future users.

Your immediate fix is converting them.

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