AJA T-Tap - Not recognised?

millimedia · Post by **millimedia** » Mon Jul 16, 2018 04:36

Hi all
I have an old AJA T-Tap (SDI/HDMI output over thunderbolt box)
It doesn't show up as an output display (Conneted to a SmallHD 502, both SDI and HDMI)

- Any suggestions?

/i

Post by **Zoltán** » Mon Jul 16, 2018 07:30

Which Resolume version are you trying to use it with?

millimedia · Post by **millimedia** » Mon Jul 16, 2018 07:42

Arena 6.0.10 rev61035

Arvol · Post by **Arvol** » Mon Jul 16, 2018 15:19

I've been using the U-Tap on several of my machines since V5. should be the same device, mine is USB3 where as the T-Tap is TB. maybe start with the cable?

Does your OS recognize the device?

millimedia · Post by **millimedia** » Mon Jul 16, 2018 17:00

No, it works well with Premiere pro - Can't be cable or machine setup

Post by **Zoltán** » Tue Jul 17, 2018 09:09

Could you send us the Resolume log file via the feedback tab in preferences?
Thanks!

millimedia · Post by **millimedia** » Tue Jul 17, 2018 09:53

Done. Thanks.

Post by **Zoltán** » Tue Jul 17, 2018 10:19

Got it, thanks!
I don't see it appearing in the logs. Not sure if it's supported by the AJA SDK, I'll create a ticket, we'll find out. (#11511)

millimedia · Post by **millimedia** » Tue Jul 17, 2018 12:04

As I expected, it wouldn't show up.
Super service, thanks!
It would be nice to have a thing like this and get the HD SDI do the talking, I am really nervous every time I have to depend on the HDMI out from a laptop...

drazkers · Post by **drazkers** » Tue Jul 17, 2018 15:34

millimedia wrote: Tue Jul 17, 2018 12:04 As I expected, it wouldn't show up.
Super service, thanks!
It would be nice to have a thing like this and get the HD SDI do the talking, I am really nervous every time I have to depend on the HDMI out from a laptop...

Just be aware you’ll have more latency and processing overhead with a device like this compared to a straight output to a decimator.

In the order of things, I would trust a straight output more. Have you been having issues with outputing via HDMI?

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AJA T-Tap - Not recognised?

AJA T-Tap - Not recognised?

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