Issue with Alley
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rawdesigns
- Posts: 330
- Joined: Mon Mar 04, 2013 08:22
- Location: Las Vegas, NV
Issue with Alley
After downloading and installing the whole app is black even if I drag in a video file.
Re: Issue with Alley
Could you send us the Alley log file?
win10 : it's in C:\Users\[username]\AppData\Roaming\Resolume Alley
OSX: ~/Library/logs/Resolume Alley
Does Arena work fine on this machine?
win10 : it's in C:\Users\[username]\AppData\Roaming\Resolume Alley
OSX: ~/Library/logs/Resolume Alley
Does Arena work fine on this machine?
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu
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rawdesigns
- Posts: 330
- Joined: Mon Mar 04, 2013 08:22
- Location: Las Vegas, NV
Re: Issue with Alley
just sent. but also here is the dropbox link
https://www.dropbox.com/s/8fpwhg42lxhqa ... y.zip?dl=0
https://www.dropbox.com/s/8fpwhg42lxhqa ... y.zip?dl=0
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CamAnderson22
- Posts: 1
- Joined: Sun Aug 26, 2018 04:02
Re: Issue with Alley
I figured it out! Same issue here - installed & licensed arena 6 today, arena works fine. Alley comes up as a black interface - although the interface appears to load as I can grab the top application bar and move it around, as well as click on the (invisible) X on the top right corner and the app closes.
I looked at my log file and it said:
Renderer Name: Intel(R) UHD Graphics 630
It should be using the Nvidia card, so I right clicked on Alley and clicked Run With Graphics Processor > High Performance NVIDIA. That fixed it. So either you can set the nvidia card as the default for all apps, or you can set it per app to save power.
I looked at my log file and it said:
Renderer Name: Intel(R) UHD Graphics 630
It should be using the Nvidia card, so I right clicked on Alley and clicked Run With Graphics Processor > High Performance NVIDIA. That fixed it. So either you can set the nvidia card as the default for all apps, or you can set it per app to save power.