Input Stutters Problem & Resolume not verified?!

Post your questions here and we'll all try to help.
Post Reply
Darknixes
Posts: 3
Joined: Sat May 11, 2019 04:25

Input Stutters Problem & Resolume not verified?!

Post by Darknixes »

Hi,

Have 2 main issues.

1. Input stutter problem
When I have video playback direct from Resolume. Videos are smooth.
However when I play it through an input, videos/livefeed. There will be stutter and frame drops.

Currently running Resolume 6.1.0. Reason being anything after, when I run the program it instantly crashes and crash reports appears.

What info do you need me to provide?

2. Resolume not verified
The computer is not linked to internet as such I cannot register it online.
I did the offline registration which worked. But now it come up with a message saying that it is not verified.
What am I suppose to do with this?

Zoltán
Team Resolume
Posts: 7483
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Input Stutters Problem & Resolume not verified?!

Post by Zoltán »

Darknixes wrote: Sat May 11, 2019 05:26 1. Input stutter problem
in this forum thread you mention you got it working: https://resolume.com/forum/viewtopic.ph ... 210#p75210

If it's not working still, and you see crashes with 6.1.3. please send us the crash report with the reporter dialog that pops up after a crash, making sure you fill out your email address.
2. Resolume not verified
The computer is not linked to internet as such I cannot register it online.
I did the offline registration which worked. But now it come up with a message saying that it is not verified.
What am I suppose to do with this?
Resolume 6 needs to connect to the internet periodically to check the registration status, even if you've registered with the offline method.
You get this notification because that failed.
​To get rid of this message, connect your machine to the Internet and restart Resolume.
​Make sure your firewall settings allow Resolume to communicate.
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

Darknixes
Posts: 3
Joined: Sat May 11, 2019 04:25

Re: Input Stutters Problem & Resolume not verified?!

Post by Darknixes »

Yes! I manage to settle it by connect the com to the internet.
Video playback via Resoulme has also been settled.

The current known issue left is with the input stutter problem.
As of now, using resolume 6, 6.1.3.
Realise that the input issue maybe due to black magic decklink duo 2.
Anything that runs through it cause the input to stutter/lose frames.
Is there any solution for this?
Tried the DMA texture as well, no difference.

Zoltán
Team Resolume
Posts: 7483
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Input Stutters Problem & Resolume not verified?!

Post by Zoltán »

Which Desktop video driver are you using?
Does your CPU and motherboard have enough PCI-e lanes available for all your cards and storage?
Any heavy background processes running?
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

Post Reply