No image from Epiphan AVio 4k

[djimvj]

Hello!

I Have a Problem with Epiphan AVio 4k When i connect the device with Resolume i don't see any image , I tried it with OBS studio and everything work fine, Resolution 1920x1080 @60
Do you have any solution for that?

Resolume 7.3.1
Windows 10 64bit
Last update GPU Nvidia
Last firmware Epiphan AVio 4k

Thank you

[Zoltán]

What color format does the card supply?
YUV, or RGB?

[djimvj]

For resolutions up to 1080p, you are able to choose between the color spaces NV12 (4:2:0), I420 (4:2:0) and YUY2 (4:2:2) without affecting the capture rate. For 4K resolutions, AV.io 4K captures color spaces NV12 and I420 at as high as 30 fps, and color space YUY2 at as high as 20 fps.

i found this on documentetion
can help you about your question?

Thank you

[Zoltán]

Thanks, we'll check it out.
Could be unsupported color space.