Arena crashes instantly, then won't even start.

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petercastler
Posts: 2
Joined: Sun Nov 26, 2023 15:47

Arena crashes instantly, then won't even start.

Post by petercastler »

Hi,

I bought Resolume Arena 7.18.2 this weekend and when I try to run it, it crashes instantly. On the second (third, fourth...) time it won't even start up.

My computer specs:
2020, intel i7 16GB, 13" MacBook Pro
GPU: Intel Iris Plus Graphics 1536 MB
OS: MacOS 14.1.1

I tried running Arena from within the Terminal to potentially provide more information about my problem.

First Attempt

Code: Select all

castler@CASTLER ~ % /Applications/Resolume\ Arena/Arena.app/Contents/MacOS/Arena 
2023-11-26 14:32:07.521 Arena[1794:21195] Initializing Bugsplat
objc[1794]: Class MenuItemView is implemented in both /Applications/Resolume Arena/Arena.app/Contents/MacOS/Arena (0x10a8f65f0) and /Applications/Resolume Arena/plugins/afx/Resolume EQ-3.vst/Contents/MacOS/Resolume EQ-3 (0x121daa308). One of the two will be used. Which one is undefined.
objc[1794]: Class MenuItemView is implemented in both /Applications/Resolume Arena/Arena.app/Contents/MacOS/Arena (0x10a8f65f0) and /Applications/Resolume Arena/plugins/afx/Resolume Distortion.vst/Contents/MacOS/Resolume Distortion (0x122678310). One of the two will be used. Which one is undefined.
objc[1794]: Class MenuItemView is implemented in both /Applications/Resolume Arena/Arena.app/Contents/MacOS/Arena (0x10a8f65f0) and /Applications/Resolume Arena/plugins/afx/Resolume Low-Pass.vst/Contents/MacOS/Resolume Low-Pass (0x1228c8300). One of the two will be used. Which one is undefined.
objc[1794]: Class MenuItemView is implemented in both /Applications/Resolume Arena/Arena.app/Contents/MacOS/Arena (0x10a8f65f0) and /Applications/Resolume Arena/plugins/afx/Resolume Flanger.vst/Contents/MacOS/Resolume Flanger (0x122b18300). One of the two will be used. Which one is undefined.
objc[1794]: Class MenuItemView is implemented in both /Applications/Resolume Arena/Arena.app/Contents/MacOS/Arena (0x10a8f65f0) and /Applications/Resolume Arena/plugins/afx/Resolume High-Pass.vst/Contents/MacOS/Resolume High-Pass (0x122d68300). One of the two will be used. Which one is undefined.
objc[1794]: Class MenuItemView is implemented in both /Applications/Resolume Arena/Arena.app/Contents/MacOS/Arena (0x10a8f65f0) and /Applications/Resolume Arena/plugins/afx/Resolume Bitcrusher.vst/Contents/MacOS/Resolume Bitcrusher (0x122fb8308). One of the two will be used. Which one is undefined.
objc[1794]: Class View is implemented in both /Applications/Resolume Arena/Arena.app/Contents/MacOS/Arena (0x10a8f6780) and /Applications/Resolume Arena/libwirenodes.dylib (0x14fa4b068). One of the two will be used. Which one is undefined.
objc[1794]: Class AVFStreamResourceLoaderDelegate is implemented in both /Applications/Resolume Arena/Arena.app/Contents/MacOS/Arena (0x10a8f67d0) and /Applications/Resolume Arena/libwirenodes.dylib (0x14fa4b0b8). One of the two will be used. Which one is undefined.
objc[1794]: Class ReaderInternal is implemented in both /Applications/Resolume Arena/Arena.app/Contents/MacOS/Arena (0x10a8f6820) and /Applications/Resolume Arena/libwirenodes.dylib (0x14fa4b108). One of the two will be used. Which one is undefined.
objc[1794]: Class CaptureAVFEnumeratorNotificationHandler is implemented in both /Applications/Resolume Arena/Arena.app/Contents/MacOS/Arena (0x10a8f6870) and /Applications/Resolume Arena/libwirenodes.dylib (0x14fa4b158). One of the two will be used. Which one is undefined.
objc[1794]: Class CaptureDeviceAVFDelegate is implemented in both /Applications/Resolume Arena/Arena.app/Contents/MacOS/Arena (0x10a8f68c0) and /Applications/Resolume Arena/libwirenodes.dylib (0x14fa4b1a8). One of the two will be used. Which one is undefined.
objc[1794]: Class MenuItemView is implemented in both /Applications/Resolume Arena/Arena.app/Contents/MacOS/Arena (0x10a8f65f0) and /Applications/Resolume Arena/libwire.dylib (0x128abfb70). One of the two will be used. Which one is undefined.
objc[1794]: Class View is implemented in both /Applications/Resolume Arena/Arena.app/Contents/MacOS/Arena (0x10a8f6780) and /Applications/Resolume Arena/libwire.dylib (0x128abfbc0). One of the two will be used. Which one is undefined.
objc[1794]: Class AVFStreamResourceLoaderDelegate is implemented in both /Applications/Resolume Arena/Arena.app/Contents/MacOS/Arena (0x10a8f67d0) and /Applications/Resolume Arena/libwire.dylib (0x128abfc10). One of the two will be used. Which one is undefined.
objc[1794]: Class ReaderInternal is implemented in both /Applications/Resolume Arena/Arena.app/Contents/MacOS/Arena (0x10a8f6820) and /Applications/Resolume Arena/libwire.dylib (0x128abfc60). One of the two will be used. Which one is undefined.
objc[1794]: Class CaptureAVFEnumeratorNotificationHandler is implemented in both /Applications/Resolume Arena/Arena.app/Contents/MacOS/Arena (0x10a8f6870) and /Applications/Resolume Arena/libwire.dylib (0x128abfcb0). One of the two will be used. Which one is undefined.
objc[1794]: Class CaptureDeviceAVFDelegate is implemented in both /Applications/Resolume Arena/Arena.app/Contents/MacOS/Arena (0x10a8f68c0) and /Applications/Resolume Arena/libwire.dylib (0x128abfd00). One of the two will be used. Which one is undefined.
Could not find preset with id 129422187 for DMXShortcutManagerShortcuts
Could not find preset with id 129422181 for KeyboardShortcutManagerShortcuts
Could not find preset with id 129422184 for MIDIShortcutManagerShortcuts
Could not find preset with id 129422186 for OSCShortcutManagerShortcuts


Second Attempt

Code: Select all

2023-11-26 14:32:55.634 Arena[1954:22462] Initializing Bugsplat
objc[1954]: Class MenuItemView is implemented in both /Applications/Resolume Arena/Arena.app/Contents/MacOS/Arena (0x10427e5f0) and /Applications/Resolume Arena/plugins/afx/Resolume EQ-3.vst/Contents/MacOS/Resolume EQ-3 (0x11b732308). One of the two will be used. Which one is undefined.
objc[1954]: Class MenuItemView is implemented in both /Applications/Resolume Arena/Arena.app/Contents/MacOS/Arena (0x10427e5f0) and /Applications/Resolume Arena/plugins/afx/Resolume Distortion.vst/Contents/MacOS/Resolume Distortion (0x11c000310). One of the two will be used. Which one is undefined.
objc[1954]: Class MenuItemView is implemented in both /Applications/Resolume Arena/Arena.app/Contents/MacOS/Arena (0x10427e5f0) and /Applications/Resolume Arena/plugins/afx/Resolume Low-Pass.vst/Contents/MacOS/Resolume Low-Pass (0x11c250300). One of the two will be used. Which one is undefined.
objc[1954]: Class MenuItemView is implemented in both /Applications/Resolume Arena/Arena.app/Contents/MacOS/Arena (0x10427e5f0) and /Applications/Resolume Arena/plugins/afx/Resolume Flanger.vst/Contents/MacOS/Resolume Flanger (0x11c4a0300). One of the two will be used. Which one is undefined.
objc[1954]: Class MenuItemView is implemented in both /Applications/Resolume Arena/Arena.app/Contents/MacOS/Arena (0x10427e5f0) and /Applications/Resolume Arena/plugins/afx/Resolume High-Pass.vst/Contents/MacOS/Resolume High-Pass (0x11c6f0300). One of the two will be used. Which one is undefined.
objc[1954]: Class MenuItemView is implemented in both /Applications/Resolume Arena/Arena.app/Contents/MacOS/Arena (0x10427e5f0) and /Applications/Resolume Arena/plugins/afx/Resolume Bitcrusher.vst/Contents/MacOS/Resolume Bitcrusher (0x11c940308). One of the two will be used. Which one is undefined.
objc[1954]: Class View is implemented in both /Applications/Resolume Arena/Arena.app/Contents/MacOS/Arena (0x10427e780) and /Applications/Resolume Arena/libwirenodes.dylib (0x1493d3068). One of the two will be used. Which one is undefined.
objc[1954]: Class AVFStreamResourceLoaderDelegate is implemented in both /Applications/Resolume Arena/Arena.app/Contents/MacOS/Arena (0x10427e7d0) and /Applications/Resolume Arena/libwirenodes.dylib (0x1493d30b8). One of the two will be used. Which one is undefined.
objc[1954]: Class ReaderInternal is implemented in both /Applications/Resolume Arena/Arena.app/Contents/MacOS/Arena (0x10427e820) and /Applications/Resolume Arena/libwirenodes.dylib (0x1493d3108). One of the two will be used. Which one is undefined.
objc[1954]: Class CaptureAVFEnumeratorNotificationHandler is implemented in both /Applications/Resolume Arena/Arena.app/Contents/MacOS/Arena (0x10427e870) and /Applications/Resolume Arena/libwirenodes.dylib (0x1493d3158). One of the two will be used. Which one is undefined.
objc[1954]: Class CaptureDeviceAVFDelegate is implemented in both /Applications/Resolume Arena/Arena.app/Contents/MacOS/Arena (0x10427e8c0) and /Applications/Resolume Arena/libwirenodes.dylib (0x1493d31a8). One of the two will be used. Which one is undefined.
objc[1954]: Class MenuItemView is implemented in both /Applications/Resolume Arena/Arena.app/Contents/MacOS/Arena (0x10427e5f0) and /Applications/Resolume Arena/libwire.dylib (0x122447b70). One of the two will be used. Which one is undefined.
objc[1954]: Class View is implemented in both /Applications/Resolume Arena/Arena.app/Contents/MacOS/Arena (0x10427e780) and /Applications/Resolume Arena/libwire.dylib (0x122447bc0). One of the two will be used. Which one is undefined.
objc[1954]: Class AVFStreamResourceLoaderDelegate is implemented in both /Applications/Resolume Arena/Arena.app/Contents/MacOS/Arena (0x10427e7d0) and /Applications/Resolume Arena/libwire.dylib (0x122447c10). One of the two will be used. Which one is undefined.
objc[1954]: Class ReaderInternal is implemented in both /Applications/Resolume Arena/Arena.app/Contents/MacOS/Arena (0x10427e820) and /Applications/Resolume Arena/libwire.dylib (0x122447c60). One of the two will be used. Which one is undefined.
objc[1954]: Class CaptureAVFEnumeratorNotificationHandler is implemented in both /Applications/Resolume Arena/Arena.app/Contents/MacOS/Arena (0x10427e870) and /Applications/Resolume Arena/libwire.dylib (0x122447cb0). One of the two will be used. Which one is undefined.
objc[1954]: Class CaptureDeviceAVFDelegate is implemented in both /Applications/Resolume Arena/Arena.app/Contents/MacOS/Arena (0x10427e8c0) and /Applications/Resolume Arena/libwire.dylib (0x122447d00). One of the two will be used. Which one is undefined.
Could not find preset with id 198491427 for DMXShortcutManagerShortcuts
Could not find preset with id 198491421 for KeyboardShortcutManagerShortcuts
Could not find preset with id 198491424 for MIDIShortcutManagerShortcuts
Could not find preset with id 198491426 for OSCShortcutManagerShortcuts
Logging input channels:
	FFT: 0
	SMPTE1: 0
	SMPTE2: 0
Logging output channels:
	Master: 3
	Preview: 0
Logging midi input devices:
Logging midi output devices:
Logging midi input devices:
Logging midi output devices:
Logging midi input devices:
Logging midi output devices:
2023-11-26 14:33:04.047 Arena[1954:22462] WARNING: Secure coding is not enabled for restorable state! Enable secure coding by implementing NSApplicationDelegate.applicationSupportsSecureRestorableState: and returning YES.
2023-11-26 14:33:04.231 Arena[1954:22462] INFO: Start CrashManager processing
2023-11-26 14:33:05.493 Arena[1954:22462] This NSLayoutConstraint is being configured with a constant that exceeds internal limits.  A smaller value will be substituted, but this problem should be fixed. Break on BOOL _NSLayoutConstraintNumberExceedsLimit(void) to debug.  This will be logged only once.  This may break in the future.
castler@CASTLER ~ % 


pic semi-related
>what do?
Image

Zoltán
Team Resolume
Posts: 7537
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Arena crashes instantly, then won't even start.

Post by Zoltán »

At first look I'd say your machine might not meet the minimum specs.
https://resolume.com/support/en/tech-specs

Please send us the Resolume log file from /Users/[username]/Library/logs/Resolume Arena/ to mail@resolume.com from your account email, that should have more info.
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

petercastler
Posts: 2
Joined: Sun Nov 26, 2023 15:47

Re: Arena crashes instantly, then won't even start.

Post by petercastler »

(edit: I deleted it and re-installed it.)

I'm in the Logs folder and there's no such thing. :(

According to the official tech requirements, my computer should be able to run it. :/
https://resolume.com/support/en/tech-specs

Zoltán
Team Resolume
Posts: 7537
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Arena crashes instantly, then won't even start.

Post by Zoltán »

The specs page says iris pro, Iris plus is a different one.
Also both are integrated GPUs so even if they work for Resolume, they won't give you good performance.

Try the v6 installer from the bottom of our download page, it might start with this gpu.
Otherwise, I'd recommend an M1 or M2 mac, or one with AMD or Nvidia graphics.
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

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