Alley crashes upon opening

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mdethmers
Posts: 3
Joined: Tue Nov 07, 2023 11:43

Alley crashes upon opening

Post by mdethmers »

Hey all, I just bought Resume and want to use Alley to process some videos. However, every time I open Alley I get the home screen for a split second, after which it crashes.

Does anyone else experience this as well? What could be the cause for this? Thanks!

Zoltán
Team Resolume
Posts: 7535
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Alley crashes upon opening

Post by Zoltán »

Amd and nvidia drivers up to date?
Software developer, Sound Engineer,
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Menno
Team Resolume
Posts: 146
Joined: Tue Mar 12, 2013 13:56

Re: Alley crashes upon opening

Post by Menno »

Most likely this is the issue we're fixing in 7.19, for now try:

- Uninstall HudSight
- Uninstall FPS Monitor
- Uninstall all PlayClaw software
- Uninstall Reshade
- Update OBS

These apps inject code in between us and the driver and that code is misbehaving, but since that code's execution originates in our process it's us who's crashing because of it. In 7.19 we're protecting ourselves from such injections.

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