7.22 being buggy and I'm not happy....

Post your questions here and we'll all try to help.
Post Reply
User avatar
Yuckfou157
Posts: 144
Joined: Wed Mar 28, 2012 16:02

7.22 being buggy and I'm not happy....

Post by Yuckfou157 »

So could you please fix the update, thank you soooo much <3 <3
Last edited by Yuckfou157 on Wed Dec 11, 2024 02:37, edited 1 time in total.

User avatar
Arvol
Posts: 2893
Joined: Thu Jun 18, 2015 17:36
Location: Oklahoma, USA

Re: 7.22 being buggy and I'm not happy....

Post by Arvol »

Good luck going though life with that attitude.... :roll:

User avatar
Yuckfou157
Posts: 144
Joined: Wed Mar 28, 2012 16:02

Re: 7.22 being buggy and I'm not happy....

Post by Yuckfou157 »

you're right Arvol

User avatar
Arvol
Posts: 2893
Joined: Thu Jun 18, 2015 17:36
Location: Oklahoma, USA

Re: 7.22 being buggy and I'm not happy....

Post by Arvol »

What is broken? What have you tried to do to fix it?

I'd start by renaming your Resolume Documents folder to something like "Resolume Arena.save" or "Resolume Arena.old" then re-openeing the program.

These builds go through weeks or rigorous tests by many industry leaders so if the build gets the bill of approval, it's because LOTS of people have been using it live in their shows for weeks without ANY issues. So it may be something in your machine's local environment causing whatever is going on? Trying to locate what it is takes time unfortunately. AND, if it's some random weird bug that only you are having issues with, it could be something that affects others, so getting that bug squashed is always the goal.

I'd start by renaming your Resolume Documents folder then restarting the program to see if it performs any better. If it does, slowly start migrating things from your old folder over to the new folder until you find out what is causing the issue. This process fixes about 70% of the issues, Driver and OS updates usually fix the rest.

EBMCreative
Posts: 99
Joined: Thu Dec 07, 2023 08:41

Re: 7.22 being buggy and I'm not happy....

Post by EBMCreative »

Arvol wrote: Wed Dec 11, 2024 17:02 What is broken? What have you tried to do to fix it?

I'd start by renaming your Resolume Documents folder to something like "Resolume Arena.save" or "Resolume Arena.old" then re-openeing the program.

These builds go through weeks or rigorous tests by many industry leaders so if the build gets the bill of approval, it's because LOTS of people have been using it live in their shows for weeks without ANY issues. So it may be something in your machine's local environment causing whatever is going on? Trying to locate what it is takes time unfortunately. AND, if it's some random weird bug that only you are having issues with, it could be something that affects others, so getting that bug squashed is always the goal.

I'd start by renaming your Resolume Documents folder then restarting the program to see if it performs any better. If it does, slowly start migrating things from your old folder over to the new folder until you find out what is causing the issue. This process fixes about 70% of the issues, Driver and OS updates usually fix the rest.
While I will agree with what you have put in here. Sometimes there is just no explanation for it.

I have been working with the resolume team for many days now about the issues I have with 7.22.? It's hard to think that it is only on my computer that is having the issues when everything was good on the previous 7.21.3 version and somehow it is my computer causing the issues with a new version.

Not saying it can't happen. But from my experience with new software versions from other companies, it's not my computer with the issue.

User avatar
Arvol
Posts: 2893
Joined: Thu Jun 18, 2015 17:36
Location: Oklahoma, USA

Re: 7.22 being buggy and I'm not happy....

Post by Arvol »

EBMCreative wrote: Thu Dec 12, 2024 03:34
Arvol wrote: Wed Dec 11, 2024 17:02 What is broken? What have you tried to do to fix it?

I'd start by renaming your Resolume Documents folder to something like "Resolume Arena.save" or "Resolume Arena.old" then re-openeing the program.

These builds go through weeks or rigorous tests by many industry leaders so if the build gets the bill of approval, it's because LOTS of people have been using it live in their shows for weeks without ANY issues. So it may be something in your machine's local environment causing whatever is going on? Trying to locate what it is takes time unfortunately. AND, if it's some random weird bug that only you are having issues with, it could be something that affects others, so getting that bug squashed is always the goal.

I'd start by renaming your Resolume Documents folder then restarting the program to see if it performs any better. If it does, slowly start migrating things from your old folder over to the new folder until you find out what is causing the issue. This process fixes about 70% of the issues, Driver and OS updates usually fix the rest.
While I will agree with what you have put in here. Sometimes there is just no explanation for it.

I have been working with the resolume team for many days now about the issues I have with 7.22.? It's hard to think that it is only on my computer that is having the issues when everything was good on the previous 7.21.3 version and somehow it is my computer causing the issues with a new version.

Not saying it can't happen. But from my experience with new software versions from other companies, it's not my computer with the issue.
When 50+ people test it on 100+ different machines for weeks, the majority of issues that 'could' happen usually do.

User avatar
Yuckfou157
Posts: 144
Joined: Wed Mar 28, 2012 16:02

Re: 7.22 being buggy and I'm not happy....

Post by Yuckfou157 »

My guess in all modesty is then that 50+ people on 100+ laptops don't update thumbnails as it still freezes my arena.
Yes did everything you said, ditched the old install folders, put things back when Arena was up and running and reinstalled juicebar etc.
But if that's the solution for a major update it would be nice if the installer came with a bit of explanation that it could be wise to- instead of pushing the update and not mentioning anything about old files that better could be removed etc.

Zoltán
Team Resolume
Posts: 7483
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: 7.22 being buggy and I'm not happy....

Post by Zoltán »

Updating thumbnails will make the thumbnails get stored in your composition.
With lots of clips, that can prudice a huge composition file very fast.
It will be stored in RAM, so if you run out of memory, things will get very sluggish.
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

Post Reply