Matrox Triplehead2Go Digital SE can't configure

[Oaktown]

I would uninstall everything Matrox related reinstall software and drivers, reset the Matrox to factory and update to the most recent firmware. I think when you do that you don't need the DP cable to be connected just the USB cable.

[turiel]

I don't see any way to uninstall the drivers.

I reread the manual and the only mention of my issue is here:


I had ran the System Compatibility tool on this notebook before purchase and ran it again, it says everything is good:

[Zoltán]

laptops have a switch to enable/disable the external display, Fn key + some F key.
have you tried switching that?

[turiel]

Thats just a shortcut button for pressing this in the CP instead:


which opens this:


doesn't really change the red light and lack of wide monitor appearing as option in the list of Displays...

I think I'd want to have the dublicate option selected since this only assumes one projector can be connected, right?

[Oaktown]

You'd want to extend your desktop.

As Ravensc mentioned, there might be a physical switch on your computer to turn that on as well.

[turiel]

there is no physical switch, fn + F4 is what opens the window which I mentioned. you can also access that from the Control Panel. Like I said, that doesnt change the red light and lack of Display in the list.

[Oaktown]

I think it's time you switch over to the Matrox forum/customer support and please let us know what comes out of it.

[turiel]

Okay, thanks for the discussion. Is there really any matrox forum for discussing tripleheads? I checked the support page and only found Q&A or support for other products of theirs.

BTW, when I extend the display, does that mean my desktop on my notebook's display + a separate 3*X * Y resolution second "Display"?

[Oaktown]

Okay, thanks for the discussion. Is there really any matrox forum for discussing tripleheads? I checked the support page and only found Q&A or support for other products of theirs.

http://www.matrox.com/graphics/en/support/contact/

BTW, when I extend the display, does that mean my desktop on my notebook's display + a separate 3*X * Y resolution second "Display"?

Yes.