Hello...Trying to map a LED runway we built at a club. the Size is 2688 pixels x 384 pixels.
Our Video processor is the NovaStar 4XS-N which I think only goes up to 1920x1080 because it shows up as display 2 (1920x1080) in the software, but I was still able to map the LED runway as shown in the attached picture using the 4 output ports on the processor. When I test the runway via the Processor test button I can light up all the panels. When I try to map it in Resolume though, Any content that falls past the 1920 point does not show up. Is there a trick for solving this. I need text to be able to scroll across the whole runway.