Audio Interface Disconnecting - Version 7.16

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samirbridi
Posts: 20
Joined: Sat Dec 17, 2022 01:29

Audio Interface Disconnecting - Version 7.16

Post by samirbridi »

Hello,

Does anyone have a problem where the audio interface keeps disconnecting from time to time?

I use an interface from M-Audio and also from Behringher, both after putting them in the preferences, they are often losing the connection with Resolume in this new version.

In the event that I used it, it ended up being just for capture, but if I had to play a soundtrack to sound equipment, I wouldn't know what to do.

It cost!

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Arvol
Posts: 2893
Joined: Thu Jun 18, 2015 17:36
Location: Oklahoma, USA

Re: Audio Interface Disconnecting - Version 7.16

Post by Arvol »

Are you using ASIO? If not, give that a try.

samirbridi
Posts: 20
Joined: Sat Dec 17, 2022 01:29

Re: Audio Interface Disconnecting - Version 7.16

Post by samirbridi »

Yes, I'm using ASIO.

Zoltán
Team Resolume
Posts: 7538
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Audio Interface Disconnecting - Version 7.16

Post by Zoltán »

There seems to be an ASIO issue on some windows 10 systems, where the device disconnects randomly.
Happens with Ableton too, so it's not Resolume specific.
Check the USB and device sleep options in the OS power settings, and make sure drivers are up to date.
Windows audio might be better in this case.
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

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Arvol
Posts: 2893
Joined: Thu Jun 18, 2015 17:36
Location: Oklahoma, USA

Re: Audio Interface Disconnecting - Version 7.16

Post by Arvol »

Weird issue. I use ASIO (I'm on Win11) and it's very stable for me, and I used ASIO on all my tours when I had win10 with no issues, so I wonder if it's something that got changed in a later win10 update?

samirbridi
Posts: 20
Joined: Sat Dec 17, 2022 01:29

Re: Audio Interface Disconnecting - Version 7.16

Post by samirbridi »

This bug is strange, because with version 7.15, this did not happen. Already in this version 7.16 (last so far), which happened.
The driver is up to date and everything works perfectly, so much so that in other software, this does not happen. I don't know if there was a conflict with the audio interface or some other bug, even related to a WIN10 update.

I'll keep watching the fact, but it shouldn't happen as soon as the version of Resolume changed.

I just put this observation here that occurred to me to see if someone also suffered from the same problem in a while or if this is being an isolated case.

Thank you all! Let's watch :)

Zoltán
Team Resolume
Posts: 7538
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Audio Interface Disconnecting - Version 7.16

Post by Zoltán »

It happened for me with Ableton and Reaper too last time I tried, running on their own.
Could be a driver thing, or OS setting.
We haven't changed audio handling in 7.16, but if you'd like to try 7.15, you can get it from the bottom of our download page.
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

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