Avenue 6 working only in compatibility mode on Windows 10

MoHu · Post by **MoHu** » Thu Jan 04, 2018 21:03

Hi,

I'm looking into moving from a Win7 desktop machine to a Win10 laptop.

I installed Avenue 6 on Windows 10 Home [Version 10.0.16299.192] on an Alienware 17R4 laptop [nVidia 1070 - driver version 388.71] and trying to start it I get the following error:

Code: Select all

Faulting application name: Avenue.exe, version: 6.0.3.60424, time stamp: 0x5a3918ea
Faulting module name: ntdll.dll, version: 10.0.16299.192, time stamp: 0x6dead514
Exception code: 0xc0000005
Fault offset: 0x000000000002bb5a
Faulting process id: 0x650
Faulting application start time: 0x01d3858fb44774eb
Faulting application path: C:\Program Files\Resolume Avenue 6\Avenue.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 44c87ce7-2de1-4925-a8eb-f432233676b6
Faulting package full name: 
Faulting package-relative application ID:

Starting Avenue in compatibility mode (Windows 8 or 7) seems to solve the problem, though I haven't had the time to test it for an extended period of time. I don't know if this a problem, but I tried it on a fresh Win10 install on the desktop system and it works without having to set the compatibility mode. Should I just run in compatibility mode and not worry about it?

I tried Avenue 4.6.3 and it behaves the same way, the error is a bit different though:

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Faulting application name: Avenue.exe, version: 0.0.0.0, time stamp: 0x58872772
Faulting module name: Avenue.exe, version: 0.0.0.0, time stamp: 0x58872772
Exception code: 0xc0000005
Fault offset: 0x000713cd
Faulting process id: 0x2d5c
Faulting application start time: 0x01d3859160b266d1
Faulting application path: C:\Program Files (x86)\Resolume Avenue 4.6.3\Avenue.exe
Faulting module path: C:\Program Files (x86)\Resolume Avenue 4.6.3\Avenue.exe
Report Id: cde04ed0-9869-4c63-a090-7ab88f4eb035
Faulting package full name: 
Faulting package-relative application ID: