Novation LaunchControl XL doesn't work if switch USB port

Bro, does your rig even lift?
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p4nick
Met Resolume in a bar the other day
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Novation LaunchControl XL doesn't work if switch USB port

Post by p4nick »

Whenever I plug my Novation LaunchControl XL into a different USB port it switches on Resolume and the shortcuts stop working. I always have to plug into the same USB port.

Can anyone help me with this?

Windows 10 - Resolume 7.13.0

Zoltán
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Re: Novation LaunchControl XL doesn't work if switch USB port

Post by Zoltán »

Interesting, I don't have the XL, but I tried with the Launchpad mk2 and for me the shortcuts keep on working when I plug it in to different USB connectors.
Does the name of the controller change in the OS?
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

p4nick
Met Resolume in a bar the other day
Posts: 6
Joined: Thu Jan 20, 2011 18:17

Re: Novation LaunchControl XL doesn't work if switch USB port

Post by p4nick »

Zoltán wrote: Wed Jul 20, 2022 15:25 Interesting, I don't have the XL, but I tried with the Launchpad mk2 and for me the shortcuts keep on working when I plug it in to different USB connectors.
Does the name of the controller change in the OS?
the name does not change..only the port. Very strange

Zoltán
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Re: Novation LaunchControl XL doesn't work if switch USB port

Post by Zoltán »

Hmm,
Could you please send us the Resolume log file via the feedback tab in preferences, after doing such a re-plug where the shortcuts break?
Thanks!
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

p4nick
Met Resolume in a bar the other day
Posts: 6
Joined: Thu Jan 20, 2011 18:17

Re: Novation LaunchControl XL doesn't work if switch USB port

Post by p4nick »

Zoltán wrote: Fri Aug 12, 2022 09:01 Hmm,
Could you please send us the Resolume log file via the feedback tab in preferences, after doing such a re-plug where the shortcuts break?
Thanks!

I made 2 LOGs, plugged them into different USB ports. I hope you can help me. Thank you very much.


https://drive.google.com/drive/folders/ ... sp=sharing

Zoltán
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Re: Novation LaunchControl XL doesn't work if switch USB port

Post by Zoltán »

Does this also happen with your LPMiniMK3 ?
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

p4nick
Met Resolume in a bar the other day
Posts: 6
Joined: Thu Jan 20, 2011 18:17

Re: Novation LaunchControl XL doesn't work if switch USB port

Post by p4nick »

Zoltán wrote: Thu Nov 03, 2022 17:19 Does this also happen with your LPMiniMK3 ?
No. Only LaunchControl XL

Zoltán
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Re: Novation LaunchControl XL doesn't work if switch USB port

Post by Zoltán »

Ok, can you send us a screenshot of the midi preferences after the unplug and re-plug?
I'm curious if it's listed twice or not.
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
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Bassindaniel
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Re: Novation LaunchControl XL doesn't work if switch USB port

Post by Bassindaniel »

LaunchControl XL works perfect on my machines.

check User\Factory templates on upper right side of the controller.

I Resolume preferences - MIDI - Try to refresh device and confirm MIDI input is marked.

Zoltán
Team Resolume
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Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Novation LaunchControl XL doesn't work if switch USB port

Post by Zoltán »

Found a launchControl XL in the office, and made a ticket, so weird.
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

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