Media Manager not collecting any media

Post your questions here and we'll all try to help.
Post Reply
VJH0
Hasn't felt like this about software in a long time
Posts: 50
Joined: Sun Feb 23, 2020 04:18
Location: Engerland

Media Manager not collecting any media

Post by VJH0 »

Hello!

I'm having an issue where my Media Manager is not collecting any media.

When I press collect media, it tells me how many files it's going to collect, and how big these files are; but when I select a folder and press ok go, it only collects the composition and no files with it - very odd. Anyone got any knowledge as to why this might be happening ?

Many Thanks,

VJHO

Zoltán
Team Resolume
Posts: 7114
Joined: Thu Jan 09, 2014 13:08
Location: Székesfehérvár, Hungary

Re: Media Manager not collecting any media

Post by Zoltán »

Is there enough free space on the target drive?

Do the source files play in the composition?
Software developer, Sound Engineer,
Control Your show with ”Enter” - multiple Resolume servers at once - SMPTE/MTC column launch
try for free: http://programs.palffyzoltan.hu

VJH0
Hasn't felt like this about software in a long time
Posts: 50
Joined: Sun Feb 23, 2020 04:18
Location: Engerland

Re: Media Manager not collecting any media

Post by VJH0 »

Hello !

Yeah there's plently of Space on the target drive!

and all the source files play absolutely fine on the composition - very confusing hahaha

User avatar
MarkyMark
Team Resolume
Posts: 63
Joined: Thu Feb 20, 2020 09:40
Location: Groningen

Re: Media Manager not collecting any media

Post by MarkyMark »

Are the files on an external drive? Are you copying to an external drive?

VJH0
Hasn't felt like this about software in a long time
Posts: 50
Joined: Sun Feb 23, 2020 04:18
Location: Engerland

Re: Media Manager not collecting any media

Post by VJH0 »

Hey Mark !

Nah all the files are on my internal D drive, and I've tried exporting to every drive on my system , but to no avail : /

Not sure what's goin wrong here hahaha

User avatar
MarkyMark
Team Resolume
Posts: 63
Joined: Thu Feb 20, 2020 09:40
Location: Groningen

Re: Media Manager not collecting any media

Post by MarkyMark »

Would you mind making a little video of the problem and sending it to mail at resolume dot com? We'd love to have a looksy what's going on here, but we need some info to get going.

VJH0
Hasn't felt like this about software in a long time
Posts: 50
Joined: Sun Feb 23, 2020 04:18
Location: Engerland

Re: Media Manager not collecting any media

Post by VJH0 »

Hi Mark

Yea I'll do that and hopefully we can work out whats going on , thanks man! : D

Post Reply